Hotel Barriere le Grand Hotel Enghien-Les-Bains

Really like the place, but (except for team at the restaurant, which is great!) could really be better on service (saying hi to customers, treating them fairly). I will come back as it is great and convenient but will lower expectations on that aspect

I booked the same hotel I've been booking for 28 years, and when I arrived it was under renovation. No view of the lake, and so many twists and turns to get to my room. Odd experience, won't be coming back any time soon.

Four very pleasant nights, we particularly enjoyed the Spa. We'd booked to eat on the terrace on our last night but were called just before our booking time to say that the kitchen had no gas so they could only offer salads. We ate at the restaurant across the road which was excellent. Parking is quite expensive but easier than using one of the public car parks.

If you look for a perfect hotel, very close to Paris, this hotel offers all you want. From here you can make your daily trips, even to Deauville. You can enjoy a drink in the garden area, perfect to sit and just to relax

My husband, myself and my one year old baby arrived there at 5 pm on Wednesday 24th May. There were only one receptionist while there were 3 guests waiting. We had a buggy and 3 bags. We overheard that the lift was down and they did not know when it will be fixed but there were no technician working on it… Then came out turn when we’re told the swimming pool is only for 16yo + and that booking forgot to mention it, so our baby cannot go there. Our room was at the last floor (3rd one) and no one can help us because the lady was alone at the reception. A staff member saw me struggle when I arrived up there and told me, there is another elevator for the cleaning ladies only to use but that I should ask reception next time. So my husband carried everything up and I was carrying my son. We opened the door room hoping for a mind blowing experience (300eu the night for a deluxe room with balcony and Seine view) and it was an old room, in which they had put a baby bed that we had requested, furniture was old, bedding was white sheets only, no chair nor a table in the balcony that really needs to be refurbished. We just left to go in the city and enjoy a little bit cause the experience so far was terrible. So at 7.30pm elevator still not working, so we go down with baby and buggy and when I ask for the other elevator I’m told it’s not safe… poor cleaning ladies using an unsafe elevator… The next day when we checked out, they tried to bill me the breakfast that was included in the price I had paid and told me: but you took it in the room right… well no I didn’t and we were rushed (at 9.45am) cause they were closing the breakfast room. At 12pm, elevator was still not fixed. To sum up: we live in Asnieres, decided to go a getaway weekend not too far with a baby in a ‘Barrières’ hôtel which is supposed to be a luxurious 4 stars hotel and nothing was at the expected level, not even the basics to have a lift working on such a busy weekend. My husband told me : well the breakfast was ok, but when I told him it was 28eu per person he was like 😳🫢

Classy, elegant with incredible staff.

The best place to stay in Enghien Les Bains! Excellent service, SPA is outstanding!

I Definitely recommend the Grand Hôtel Barrière in Enghien les Bains! Excellent service and amazing SPA amenities 12 minutes from Paris.

A disappointing stay: a hotel that feels like the Shining: endless corridor leading to oddly positioned elevator. The Spa while nice is only available using ONE coupon per person and per stay. You want to relax today go to the gym in the morning? You can't. It's either or since it's only one coupon. Everything feels a little greedy. Unpleasant.