We’ve been to the hotel several times now and we will return again. It’s a great location for the local bars and restaurants and for going into Mahón. Once you know what to expect from the hotel it is a more enjoyable experience. Based on the latest reviews of May 2024, these would put me off booking this hotel but we know different. Yes, the roof top terrace is a major selling point for the hotel and yes, it was closed until Wednesday 8th May which would be a huge disappointment. We’ve experienced this before and it is a let down. I suppose the only thing you can do is book a week or two later but if Jet2 (who we didn’t book through this time) are saying the start of May, it’s out of order. We booked all inclusive the first time we were at this hotel in 2018 and never booked it again for all the reasons everyone else has said. The food is not great but why eat there when there are a good selection of cafes and restaurants which are reasonably priced for good food only a 4-5 minute stroll away. You’re better off paying slightly less for the hotel at B&B rate and budgeting to eat out as the food in the cafes and restaurants is far better. I made a mistake this time and booked a standard room. There wasn’t a balcony and the view wasn’t great but the room was tidy and clean and there wasn’t any noise. I didn’t bring this up with the hotel staff but the view out of room 338 isn’t good but like I said, the rest of the room was ok. Also, comments on room size are a bit confusing, yes they’re not massive but you’re not living in there full time. I don’t know what prices people are paying but this hotel isn’t exactly overpriced unless some one is getting robbed by the travel agent. Looking back we’ve usually booked a superior room which we’ve never had a problem with and will be booking superior or more in the future. Comments made regarding the pool are pretty accurate to be fare. It is enclosed within the centre of the hotel and people have to move beds to try and catch the sun. It is also really quiet so, other than play some music out there there’s not much more can be done. People have referred to it as a prison exercise yard but I like to call it ‘Gods waiting room’ as it is deadly silent 🤣🤣 As with a majority of holiday hotels and night entertainment don’t be holding your expectations too high 🤔🤔 Overall, if you want the best experience from this hotel, book several weeks into the season or several weeks before the end of season if you don’t want to go peak season, DON’T book all inclusive as the food isn’t fantastic and don’t book standard room. It is unfortunate that some people have had a not so good experience in some rooms but we’ve always been OK.
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