Gość
4 listopada 2024 r.
It may have been 4 star once. Now it is run down and dirty, managed by staff who don't care. Features include dirty bathrooms with mold and chipped enamel; horrid smells; no water to shower or flush toilets for 3 hours with staff who don't know what to do about it. When we enquired about pool towels at the front desk, the manager rudely grunted 'ask out there' pointing to the bar. We did, and the bar manager retorted, "no, we don't have any!" Not helpful! Breakfast was poor and unhygenic - dirty utensils and plates; tables not cleared or wiped. When I asked for a crepe, the staff picked it up by hand and threw it on my plate. The Orson Welles Suite was so affected by mould and a stench that a new room had to be found. Clearly no maintenence is done. The hotel is in a great location, but never again.
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