scottlN6125TU
6 kwietnia 2022 r.
I am not a review writer, but I was shocked at the way these owners treated us when an issue arose. We stayed at the Shangrila and the photographer did their job in making it look better than it was. We also liked the option of the outdoor hot tub and the bath upstairs. Overall, the place felt fine. The fireplace was nice, but the remodel was not complete and average at best. The hot tub is an old unit, does not get warm enough and the jets provide limited pressure. Not enjoyable! The main issue we ran into was no hot water. While I assume this is a one off situation, we did not have hot water and were unable to use the bath or take showers. While I assume it is fixed now, the owners told me they sent the plumber out after our stay and said it was working fine. They offered us $75 on a $360 stay which I thought was completely unacceptable and basically made it our problem. Might be an ok place to stay, but if you’d have any issue don’t plan on the remedy being fair. They told me they have never given a refund before. Wow!!! Hospitality?!?!
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