Falkenberg Strandbad

Our whole experience from start to finish was excellent!!!! We were celebrating my fiancée’s 50th birthday. Upon arrival we were met by one of the Guest Excellence Managers called Frida. She was fantastic and very helpful. She showed us around and explained all the things we needed to know. We booked a double room with Terrace and seaview and I’m so pleased we did, It was beautiful, fresh and clean. The view was stunning. The beds were very comfortable, loads of cosy pillows. The bathroom was also beautiful, tastefully decorated, clean and fresh! The retreat club was superb, the indoor pool was lit up in the evening with nice lighting, very warm and there was great music playing all the time ( not the usual Whale sound music you get at other spa’s) and the atmosphere was great. There were also plenty of cocktails available to purchase and the bar staff were very friendly and helpful. There is a jacuzzi outside and another larger pool as well. The restaurant was great and space for a lot of guests. The food did take a while to arrive but we didn’t see this as a negative thing as we had the time to enjoy the moment, no stress. We ordered a 3 course meal and there was plenty to choose from on the menu. All three courses were delicious and the pepper steak was perfectly cooked!! All the restaurant staff were very friendly and professional!! The breakfast buffet was excellent, so much food to choose from and something for everyone. Everything tasted great!! We checked out at 11 o’clock and were still allowed to use the spa until 14:00. We have only got positive feedback to give, there was nothing negative about our stay, we loved every minute of it. The best spa I’ve ever been to!!!! We will be definitely be coming back

The massage therapist was acting stressed and not putting the comfort of the customer first. Leaving with more ache than before the massage. Not supporting the body properly during the massage and getting annoyed when receiving requestes of minor adjustments of supporting cushions.

very strange hall, it looks more like a shop than a hotel. Rooms are ok, little bit small. Restaurant is poshy, but choose of dishes is poor (even if quality is high). Prices are high for average european traveller. Breakfast is rich, internet connection is ok and fast

They called a day before to check if I had questions. I had it regarding charging my car. They informed me about correct app etc. made a big difference. The hotel, spa restaurant, the rooms were great. Dinner and breakfast just fine! And finally, the setting with the ocean - just great!

This hotel is right on the beach in Falkenberg which is amazing. Fantastic views over the bay, Sandy beach and clear water. The staff were very friendly, spoke perfect English and were so helpful and kind. Hotel looking a little tired eg dirty carpets, balcony table in need of painting etc. No plug in bathroom sink, wet room, small towels, no tea/coffee making facilities or water in room (could get some for free from lobby). Rooms small, beds comfy (a little soft though), not enough hangers in wardrobe, no chest of drawers so unable to pack (were there for 4 nights so a bit of a pain having to live out of my suitcase). Spa large with lots of day beds everywhere inside and out. Both pools v hot unfortunately (even the Olympic sized pool next door guests could use was 31c!) , only had one sauna no other steam rooms etc. Food and drinks v expensive here but the selection of food available for breakfast was impressive and delicious! Paddle boards and bikes available for guests to use for free. Easy to walk or cycle into town from the hotel. Seems to have lots of parking nearby. Taxi to station £20.

Wanted to give a good rating - food was okay and the place is nice but the service.. wow.. really really bad. 😕 Check in starts at 4 pm - seemed to be a surprise for the one poor woman in the reception (long line). Dinner (fixed time) the same. Pool was nice - and the lounge. Lady at the spa the same. After a long day, we went to our room around 11 pm just to find out that the music at the hall was SO loud (nice lounge music - if kept at a certain level). Tried to call reception - speech only in Swedish but managed to get through.. got voicemail saying that they were very busy “but please wait” - otherwise they recommended going to the reception. After +20 minutes I gave up, got up, found bathrobe, went to reception where three (!) employees didn’t have anything to do… they didn’t care much about my complaints… seemed that they couldn’t care less- but they did eventually turn down the volume. Such a bad example of poor customer service- that basically ruins the good impression of the place.