Courtyard Farmington

In one word - Pathetic!! As I was travelling from Phoenix throughout the day, I checked in around 9 pm local time. After some time got to know that the water was clogging in the commode. I called in to reception and asked them to check. Got the reply that they were checking with their maintenance team. After almost 30 mins (around 10 pm), I went to reception desk and asked about the same. Got a reply that since maintenance team was not available around that time, they couldn't help me. So, I asked to change the room for which I got an answer that there was no vacant rooms available that time. I asked what I could do in such situation as problem was serious one. The person at reception cold bloodly replied that since my room was booked by third party ( in this case Trip.com) I was supposed to check with you guys.. What the heck??? That really made me frustrated as I had travelled for complete day and wanted it test just for few hrs with good amenities in my room but got such pathetic response from the hotel management. Finally I literally debated with her after which she checked with her manager (or she told me that) and I got different room. Hi Trip.com team - Please look into this and never show such pathetic hotels in your search. I am really pissed off.

The room was small but very comfortable and the view from our balcony was nice Could even hear the river running One of the nicest hotels in Farmington

The stay was great. All the employees were friendly and greeted me with a smile. And the hotel location is great for accessing the river walk.

No pool, hot water in shower not hot microwave did not work maids knocking on doors at 8:30 even when do no disturb sign up

Was a late check in and I had my grand baby with us. As I was getting out of the vehicle to check in the hostess was at the desk talking to some one and then there was pizza delivery person waiting for the doors to be opened and t didn’t get to the doors on time to walk in but as I walked in everyone disappeared and I stood at the door with my family and I had our baby. It was cold and on one came back out to open the doors I rang the doorbell and still now one I say about 10 mins passed and finally the pizza came bk and the doors opened and then we all got inside, then we waited and waited for another 15 mins and finally the lady came out with a surprised look and asked how did u get in. By the time I was upset because we waited out in the cold for more then 10 mins. Then she tells me the door bell is broken. Grrrrr I guess nothing no one works there. Probably the last time I’m booking at this hotel

Recently renovated so there were noticeable changes to the decor and color schemes. The hotel corridors and public spaces are nice and welcoming. The main entrance and lobby area is spacious and inviting. There are plenty of spaces for one to socialize, or just simply relax. The outdoor courtyard adjacent to the walking trails is a pleasant space. The rooms and its amenities are exceptional. The bed mattresses were firm and comfortable.

Very clean and quiet. I will be back and this will be my place to stay. Awesome and clean.

Lovely stay, truly kind and attentive staff. Organized and located very well.

The room was clean. Only complaint was the coffee set up was not complete.