Extended Stay America Select Suites - Fayetteville - I-49

We have stayed in Extended stay places before but this was the bottom. A Kitchen but not a glass, plate, fork or anything. No ice machine, smelled like marjiauna in the hallway and no counter space in the bathroom. My wife commented that it it seemed they were going for the absolute cheapest everything from the plastic chairs to sit in to the TV that did not respond to the remote. They also gouged the price because it was a football weekend at over an additional $85 a night over the normal weekend rate. ALL of that we would have made the best of without complaint but when we walked across the “hard wood” floors in our sock feet, the floor was nasty. I can take a lot of things in a hotel but being dirty is not one. I will tell anyone that will listen your place is a solid NO!

The young man at the desk was friendly. Beyond that I have nothing nice to say. The parking lot was full of random sketchy people wandering around. The whole building smelled like a Grateful Dead concert. Our room had guests in the form of roaches already checked in, and the room was disgusting and dirty. The office closed at 10pm, I had checked in about 9pm, got keys and went to grab dinner before seeing room. No way I was staying there. I reached out to hotels com for help. They attempted to contact property w no luck. So I am out $400+ and out another $400+ for a clean room. I am beyond furious and will continue to try and get my money back. Do Not stay here ever....ever, ever, ever

Dirty and in very poor condition. Halls and elevator smelled bad. Our room had things smeared on the headboard, one wall appeared to have mildew growing, bathroom light fixture covered in rust, bathroom floor warped and filthy in corners. Very limited items supplied - no hair dryer, no Kleenex, no bedside lamp, no drapes over broken mini blinds. Very disappointing.

This hotel was ridiculously over-priced and DIRTY. The shower was dirty, floor was sticky & there were BUGS.

This property was very dirty there are people hanging out in the parking lot waiting to be picked up. We immediately asked to be refunded. I saw 2 cockroaches in the hall as we walked to look at the room and then requested a refund. I have never just left a hotel and asked for a refund.

Place was super sketch. Felt more like section 8 apar**ent building than a hotel. I think it may double as low income housing and leftover rooms used as a hotel. Worst hotel we have stayed in in 30 years

This property has not been maintained throughout the years. Years ago this place was decent but now it is very dismal. First, I did not feel very welcome by the staff. There was no “good mornings” or “how is your stay” or anything. Most of the time the staff behind the desks were zoned into their tablets/computers. There was a lack of social awareness. Second, the door to get into the main part of the hotel was very inconvenient to use. You had to use your room key for entry and then turn the handle all the way down for door to work. I understand it is probably for safety reasons, but when the staff at the front desk mentioned it is a bad door and hard to use…why not fix it? The room was putrid. Walk in and there is a musty/stale smell. The fridge and microwave was not cleaned at all. The fridge had a cardboard (probably the bottom from a 12 pack) stuck to the fridge inside. The microwave had crumbs all over. The bathroom tub was insulting. Slime and residue was still in the tub. The fact that I had to wear flip flops while showering is embarrassing. Strands of hair on the toilet immediately points to the fact that this room (and possibly others) was not cleaned. And one bar of soap? No shampoo or conditioner bottles? The kitchen area had no utensils or cooking wear to use…even though I wouldn’t want to use anything. I didn’t even sleep under covers because of possibility of bed bugs. This was an America Extended Stay Select Suites? Yeah right

We are here for a school trip. The hotel is dirty, it's poorly staffed. I went and bought bleach spray/disinfectant wipes and Lysol spray to get us through one night. Had it not been for a school trip, I would have left.

There was not any staff available for quite some time to check me in. There was trash on the floor. It smelled. So, I did not stay there. I need a full refund. The manager left a sign which was hand written that they were not available. There was a woman somewhere coughing and gagging. I felt I might get bed bugs. I would not recommend this property to anyone!!