Quality Inn Florence Muscle Shoals

We were first given a room that had not been cleaned. Then we got a new room and it was terrible. Black mold in the bathroom at the floor by the tub. dust everywhere. The room hasn't received a good cleaning in MONTHS. The carpet was stained in many spots. Lamp was broken. Desk chair was damaged. The free breakfast was a joke. The Biscuit was hard and the sausage was burnt. This place needs to be closed down. Only gave a 1 star because i had to pick something.

We had the UNFORTUNATE pleasure of staying in this hotel!!! Price was great BUT you definitely get/or not get what you pay for!!!! This place was absolutely DISGUSTING!!! The lobby appeared somewhat clean, and definitely had very strong air fresheners…AND IT NEEDED IT!! To cover up the FILTHY AND STINKY ROOMS!! The room had not been updated or throughly cleaned since this place was built years ago! The smell of mold and mildew was overwhelming!! Even 1/2 of a large bottle of Fibreze didn’t put a dent into it! The curtains (cloth and plastic) were yellow from cigarette smoke residue. The lamp shades were also covered in old cigarette smoke residue. The carpets were damp and smelled…mold/mildew/pet odors. There were black/burnt electrical outlets and jerry-rigged electrical outlets. We were afraid to plug anything in. The bathroom…. Words couldn’t describe. So pictures will be attached. The ONLY good thing about the bathroom was there was plenty of hot water. If we could have turned around and left and not of been charged we would have. CHOICE HOTEL CORPORATION SHOUKD BE ASHAMED OF THE CONDITION OF THIS HOTEL. WE WILL NEVER AGAIN STAY IN ANY CHOICE HOTEL BRAND…NEVER!!!

This was a return trip for us. Great location and price. Check in staff very friendly. Breakfast had many options. Lobby is small but the hotel is only two stories. Yes, the room was worn but clean. Reported two room issues to the front desk (light and refrigerator) and staff made a note to house keeping. We did stay two nights. Our bed was made the following day. I had forgotten to request this at check in. Some of the bigger chains will not make beds or provide extra linens unless you request. Because of the location we would stay here again.

Let me start off by saying I have stayed at this property since I was a kid, this used to be a Comfort Inn. This at one time was the best option to stay at in Florence, I have relatives in Florence and I visit Florence very often, 2-3 times a year. For my last couple of visits to Alabama I have stayed at the HIExpress next door to this place but they are booked out a lot of times, and run higher rates than the Quality, so this is a great option if you are on a budget. Ive seen this hotel go thru several renovations. I have read some of the reviews for this motel and I honestly can say this motel is not nearly as bad as they say in my opinion. Staff here is always very helpful and friendly. My last stay before this was in 2016 I have another review for this location. Anyway my stay here in March 2022 was pretty good, I will admit the lobby is a little small and cramped, and is decorated a little cheaply, but that isn't really a problem, they have free breakfast. This hotel used to have very good breakfast. The Hallways are kinda dark, and you seem to have a rougher crowd that stays here, it seemed like there was a fight in the hallway one night that I was there. The rooms are a little worn but the bed frame and furniture are newer, but the room I got had a very stained couch. The bed was very comfortable tho. They have an outdoor pool and a fitness room as well as meeting rooms and a laundry room. Yes, the hotel is old, and its age shows, there are some shady characters that hang around, but I still think this is a good place to spend a couple of nights. I have a lot of good memories staying at this little motel.