Hotel Monica

Decent and clean. The reception is at another building, no mention until when we arrived at the gate/door.

Great location and easy to find. Clean, and has everything you need for a short break. Could not fault my choice.

Hotel Monica is a convenient little place within walking distance of all major attractions. For the price, you shouldn't expect luxury, and the rooms are smallish and sp**** - ours had a strong smell of camphor, like the furniture had come from a granny's house. This being said, check-in and check-out were speedy and efficient, the prices were amazing, and the room was scrupulously clean. Highly recommend the breakfast - you won't have the choice you'd have in a hotel, but what they do have is good, especially the croissants and fresh fruit. We happened to coincide with very noisy young guests, but there was no noise from the street, and there are cafes and restaurants all around. The rating for the staff doesn't mean they were nice, simply that we didn't interact enough to have much to say. I do recommend this as a decent budget stay, again well located and a short walk from the airport tram. Would stay again :)

This hotel was amazing - beautiful, spacious bathroom, working aircon, and the staff were so helpful. If we ever come back to Florence I would stay here again in a heartbeat!

Great hotel in one of the most charming towns in Italy. It was very clean and well appointed. I would definitely stay here again when I return to Lucca. The staff was very helpful and the location can’t be beat. Easy access to everything within the walls of the old city.

It was in the best location. Staff you just see them when check in and check out. Many stairs without help. .not good for people morthan carry-on!.

Comfortable room for a single traveller with clean bathroom. Rather noisy due to being right above and next door to the Indian restaurant and its kitchen. Good situation close to main station and 10 minute walk to the Duomo. No lift and also strange check-in and check-out system at the sister hotel 50 metres away. Nice breakfast arrangement with outside terrace.

Good: Location and friendly staff. Bad: I understood breakfast was included. Got charged 7€ per person per meal in cash upon check out. Shared bathroom. Walls thin and other guest very loud until 2am when I knocked on the door to confront them. Little sleep both nights I was there. I had reservations there again in July but changed to another hotel.

A fine hotel in a great location on via Faenza. We checked in at a nearby sister hotel and stored our bags there until later. At Hotel Monica everything was just great. This price included a great breakfast on a wonderful patio that we all enjoyed. Complaints? We have none. Highly recommended and very convenient. Would love to stay again.