When we arrived check in was fast and convenient. They have plenty of luggage carts which was nice. Down by the front desk is the fitness center and they also have a small snack bar that you can purchase items from. Went up to our room and when we went inside it was very nice and spacious. Decided to check out the bathroom when things went south. The shower had not been cleaned or cleaned well. There was still soap residue on the soap dish from a bar of soap, the shower floor was dirty, the bathroom sink and counter top was dirty, the bathroom floor was as well. The urinal was disgusting. It still had dried urine all over the area behind the toilet seat. I immediately went down stairs and asked for another room. The front desk staff said I can have someone come clean the bathroom in a few minutes. That was fine with me. The lady from house keeping came up around 630 pm and spent a solid 30 minutes cleaning the entire bathroom with bleach until it was spotless. She was very professional and kind. She did an amazing job. In the shower they offer free shampoo and conditioner, and at the bathroom sink they offer lotion that you can use as well. The shampoo dispenser was empty, and the conditioner was on the wall next to the sink instead of being in the shower.. Everytime I had interaction with the front desk they were very professional and courteous. The hotel was great other than. The exterior is clean and well maintained.
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