The property was old and outdated, well maintained except the gym which was so antiquated it should not be in service, also children in gym left unsupervised, no staff ever around to monitor. The biggest disappoin**ent was the service at the pool, Nicole the server was rude, inpatient, and only friendly to those she knew from prior stays at the resort. Many couples were disgusted with the service Nicole provided. She often brought out the wrong drink and was argumentative when asked to correct the mistake. Very poor service and she was the only server every day we were there. It got to the point that many of us got up and walked outside the pool area to get our own drinks to avoid Nicole. To have someone who is so obviously rude and disrespectful is inexcusable. Nicole would remember that you had a problem with your drink order and walk right past you with her head down and ignore you, not even ask if you needed anything and move on to her regular customers with all smiles and laughter. Nicole should be reassigned to a job where she doesn’t deal with customers as she discriminates against various people. Any positives were negated by this constant behavior daily that we were subjected to.
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