Nicole
28 marca 2024 r.
The Bellman that greeted me was probably the greatest Bellman I have ever met. He was wonderful. When we got to our room, there was urine on the toilet seat. He went to get the manager. All they did was send somebody up to clean we had been traveling long ways and we’re completely exhausted with so many bags and did not want to move rooms but I wanted to clean. Then I found our comforters were dirty. The comforters were pure white so the dirt was very clear when I went downstairs to ask them to change the comforters. All they wanted to do was offer me no resort fee, thinking that I was trying to get something free. Which I wasn’t I was just trying to get a clean room because that’s what I was paying for. They never ended up coming to change the comforters.
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