Loved this hotel! Loved the staff! Great location.
Let’s start with the check in, Mali for the win! She was so welcoming and accommodated our early check in with perks and a humor! We were gifted drink vouchers (even if it’s part of the resort fees, she made us feel as if it was a great gift). Very detailed in her explanation of where things were located and the hours of operation in the hotel.
At the Steelpan bar, Cory was awesome. Funny & very personable despite how busy things were.
Food, I had breakfast at Steelpan one morning, the chicken sausage was DELICIOUS, eggs scrambled so light and fluffy. Coffee was decent too, hotel coffee often isn’t in my experience.
The room was spacious, clean, the shower had the half door that I typically don’t like, but the rainfall shower head was position in such a way that there wasn’t any major splash on the bathroom floor.
The housekeeping staff were kind and helpful. I left a tip for one woman on the cart, she knocked on the door to say thank you. I thought that was very kind, because I just really wanted to appreciate her w/o disturbing her work again. Kindness is not lost on the staff here! Neither is humor!
The only issues: I called for pillows and a blanket one night, it never came. Steelpan restaurant staff seemed a bit overwhelmed and frazzled the whole time I sat for breakfast, and unclear on the time that breakfast ended.
The location of the hotel was great. Decent amount of nearby bars and food option. Parking $$$
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