Delmer
19 lutego 2024 r.
This hotel should be removed from the Extended Stay network. I have stayed in my share of poorly run and substandard rooms but this one wins hands down. The entire grounds are filthy from debris everywhere to disgusting sidewalks, stairs, room, office.....everywhere you looked it was filthy. Found cockroahes on the floor, in the bed and a lot of cockroach feces around the tub and in the kitchen and all around the bed.
The clerk first booked us into an occupied room. Thankfully the guests were not inside the room when we opened the door. When we came back to report it to her she said are you sure that housekeeping forgot to mark it properly. I said I don't know what that means but there is clothing and kids toys spread about the room. I said I'm pretty sure it is still occupied. She said she has clue how that could have happened. I wanted to say...but I didn't. If you stayed off your phone and not conduct a video call with your boyfriend/husband while you were checking us in this most likely wouldn't have happened. Literally the whole check-in process she had her phone laying on the counter and she kept talking to her friend who I could clearly see in the video chat. The office was a mess and there are so many mechanical issues and violations around the property. The stairwell closest to the larger parking lot is missing the end caps on the metal stair edges that your shows stick to the edge cap and I nearly fell a couple of times. Level this place and start new
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