Verified traveler
3 marca 2024 r.
This hotel has a ATM style check in kiosk with a live stream screen on top. You are checked in by a live person who is not on site. I was traveling alone and was checking in at along with two other groups. It felt very unsafe when the livestream guy told me that my room was right up on the second floor outside the elevator. He didn't give this description to the couple of guys that checked in ahead of me, just told them that the room number was on the print out. None of the other guests were threatening or anything, but as a solo female traveler, you learn to watch our for yourself. I went up to the room, yep, right outside the elevator and was overcome with a feeling of discomfort, just didn't feel safe. I went back down, but the kiosk was still checking in the other two guys. So, I just left. Not worth sleeping with one eye open. I called ********** after I found another place to stay with an onsite staff and Best Western said, nope, nothing we can do. Still worth losing $200 to feel safe though. Maybe they're still sorting though how to make guests feel safe with this ne technology, but in the meantime, they should inform guests about this process. And never ever say out loud to a solo traveler: "here's where your room in".
Przetłumacz