Timothy Alexander
5 października 2022 r.
Location: overall good. Not too far from city center, not too touristic, yet close to tram station. At weekend, you can hear the leaking sound of nearby nightclub. Rather than the hotel, the nightclub is to blame here as it has very poor acoustic insulation (hotel and nightclub are separated 100-200).
Service: check in is very slow. Waiting time + ch ck in process time take around 30-60 minutes. I get an impression that their check in IT system is kinda buggy as the receptionist asked multiple customers to pay although they have done so via booking app.
Cleanliness: very poor. Kitchen is smelly and dirty. Stayed for two nights, bedroom and bathroom were not cleaned, full of hair and dirt. Even the elevator was dirty too.
Amenities: not impressive. Although towel is not provided freely, shampoo and soap are free. But the biggest problem is that they don't provide enough locker to store luggage or at least valuables securely. At my time of visit, the washing machine was broken.
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