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5 star

JW Marriott Hotel Frankfurt
4.8/5105 opinii

JW Marriott Hotel Frankfurt

Frankfurt City Centre (Old Town) Frankfurt|Kleinmarkthalle w odległości 0.34km
I have been staying at this hotel for more than 3 months now and was more than excited after hearing a JW Marriott would open in Frankfurt (also the first one in Germany at that time). After living in hotels in Frankfurt for more than 3 years, I knew that staying at the JW Marriott would be a different story as it provides beautiful skyline views (sunset towards the skyline and sunrise on the other side towards the Taunus) and is as central as it gets. As an ambassador elite I was always upgraded to a suite, mostly the skyline suite because nothings beats this view - see pictures attached. Even though the hotel may need some renovations in some parts, it still provides all the necessities you can think of. The skyline suites include an amazing bathtub, big mirrors, seating area and the unique skyline view which you can be seen from the bed when waking up or going to sleep. The staff is very attentive, extremely friendly and is trying to make the best out of your stay. Thomas from the front desk, Mr Nickol, the girls at breakfast and the two guys there as well are extremely friendly and highly trained professionals. As the hotel does not provide an executive lounge at this point, Elite members get a free breakfast with an la carte dining (recommendation: chef‘s choice) and lots of varieties at the breakfast buffet. For someone like me who wants to stay fit during travels, the JW Marriott Frankfurt has a collaboration with the Fitness First My Zeil meaning you can access a fully equipped gym when staying here and not just a treadmill or 5kg weights - one of the biggest plus of this hotel. Staying at Marriott hotels full time for the last 6 years, I can really see the differences. Unfortunately that hotel life comes to an end now, but the JW Marriott couldn’t have been a better ending to that hotel life. THANK YOU TEAM. This hotel is highly recommended if you want a special treat, the most central location and the full Frankfurt skyline experience.
The Westin Grand Frankfurt
4.6/5104 opinii

The Westin Grand Frankfurt

Frankfurt City Centre (Old Town) Frankfurt|Kleinmarkthalle w odległości 0.47km
The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug
Sofitel Frankfurt Opera
4.5/563 opinii

Sofitel Frankfurt Opera

Frankfurt City Centre (Old Town) Frankfurt|Kleinmarkthalle w odległości 0.76km
My husband and I are still staying here at this hotel while we visit family all week and we won't be staying here again. Our room has two TV's in it, both of which constantly turn off and restart, or just freeze on a black screen. We asked for help and nothing happened. The weirdest thing is that there are absolutely no movies available to purchase and no capabilities for streaming. Last night we watched a movie in bed on my laptop like we were in college! The TV is not our main priority on our trip, but we were looking forward to watching stuff together in the room on our vacation. Instead we get a choice of CNN, BBC, CNBC, or Bloomberg. I've stayed in motels with movies available to purchase! Just felt really weird to be paying for 6 nights thousands of dollars and no options and NO plugs for charging by the bed. Olivier and Dominick are awesome and thank goodness for them! Oh, and when you arrive with your car there usually is no valet outside...both times we didn't want to leave our car outside unattended but no one came out so we had to go in. My final thing....I had a headache and they didn't have anything, my husband had to walk to the pharmacy. We aren't too lazy to walk but when you are staying at a so-called 5 star hotel and you don't have headache medicine, no streaming capabilities or media selections...Not worth the money! Special shoutout to Olivier and Dominick who are AWESOME!!!
Le Méridien Frankfurt
4.4/574 opinii

Le Méridien Frankfurt

Frankfurt Hauptbahnhof Frankfurt|Kleinmarkthalle w odległości 1.39km
We stayed here for one night before we flew out of Frankfurt home to the U.S. I picked it because it was right across the street from the train station (or so someone told me). It's technically not ”right across the street.” You need to cross the street and walk maybe a block, turn left and it's right there, just in case you're like us and dragging luggage with you. There are also taxis that just sit outside the hotel if you ever need one. We are also Bonvoy members and I had enough points so that I could pay cash and points for this hotel. I reserved a junior suite because we needed a room that could accommodate us and our 12-year-old daughter. It is surprisingly difficult to find this in Europe. I called the hotel when I booked the room maybe a month or two in advance to make sure that the junior suite could indeed accommodate us and I was told it would (the pictures of this room on the Bonvoy website are not clear--where exactly in the room is the extra bed? There isn't one. It's a rollaway. This is why I called). When we arrived, there was some confusion or a problem with getting our room with an extra bed, and that's when I reminded them that I specifically called the hotel and asked if such a room could accommodate us and I was told yes. Whatever the problem was, they got it sorted out and we had a rollaway delivered to our room when we got up there. My suggestion is that if you need an extra bed(s) for your kids, call them the day before you arrive to (re)confirm that there will be a rollaway and/or the room you reserved will indeed accommodate your family. The junior suite is not very big, but it was fine for the three of us for one night. It's true that the hotel is not in the nicest area, but you can walk to the Rhine and restaurants. If I were staying more than one night and didn't have to fly out early the next morning, I would have stayed farther in town. The bed was very comfortable. I thought the breakfast was good--at least it was a lot better than the breakfast at the other hotel where we stayed before coming to Frankfurt, lol. The eggs were not rubbery and overcooked, and the food selection was just better overall.

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Business travel

Moxy Frankfurt City Center
4.2/562 opinii

Moxy Frankfurt City Center

Frankfurt City Centre (Old Town) Frankfurt|Kleinmarkthalle w odległości 0.43km
For some context, I'm a Marriott Platinum Elite member and tend to stay anywhere from 20-30 nights annually at Marriott hotels in N. America and Europe. Also a former resident of Frankfurt and I had a recent 5-night stay for work/personal reasons. Found the hotel to be in a decent location (i.e., close to Zeil and the Hauptwache U-Bahn/S-Bahn station) and very modern/clean. The food/drinks at the hotel were surprisingly good; sometimes that can be hit-or-miss at chain hotels. I really appreciated that the hotel's housekeeping was very attentive and even asked when I encountered them in the hallway asking if I needed anything (e.g., extra towels) or had changed my mind about housekeeping service, since I had the 'do not disturb' sign at my room door. There were a few things that other hotel guests have commented about that are valid but need to be taken into context. There isn't a mini fridge nor a personal lockbox, which I learned are not part of the Moxy hotel offering at the moment. So, if these things are a must-have then probably might want to look at other Marriott hotels or other lodging options. Also, there are irons/ironing boards for use, but there are designated spots in the hotel for that. In a same vein, if this a must-have in your room, then perhaps might want to look elsewhere. I'd say one thing else to consider is that the rooms aren't that big size-wise, which perhaps for a short stay of 1-2 nights isn't a big deal, but not having enough wall hooks to properly hang jackets/coats and dress shirts was a little inconvenient. Just some things to consider but overall was quite pleased with the hotel given price and everything.
Residence Inn by Marriott Frankfurt City Center
4.6/594 opinii

Residence Inn by Marriott Frankfurt City Center

Frankfurt City Centre (Old Town) Frankfurt|Kleinmarkthalle w odległości 0.46km
Loved this hotel. If we came back to Frankfurt we would stay here again. It’s in a great location that’s walkable to everything. It’s essentially city center and there is a ton to do just outside of your doorstep. The service was perfect, everyone is really friendly and helpful. They offer a nice breakfast in the morning. Hotel always smells fresh and clean. The room is really nice with a comfy bed and big bathroom. This is connected to the moxy hotel and the moxy bar/lounge is open 24/7 which is really cool because it’s set up nicely for if you want to eat, play games, just relax, etc. it’s really easy to get a taxi since they can call one for you or you can use the taxi call machine up by the front desk. Tap once for cash and twice for card payment. Super easy. Just a heads up: sometimes they forget to tell you that your room key controls the electric in the room so if you don’t already know this, don’t panic if nothing works when you get in your room at first. You have to slide one of the room keys in the card holder inside of your room next to the front door and everything turns on. Loved that because it’s a great way to save energy. Full kitchen and utensils, cups, cookware, dishwasher, fridge in room if you want to save on food and cook in your room. They also have laundry available if you need to do laundry which you can get tokens for for a couple euro. I just loved this place and the location.

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Innside Frankfurt Eurotheum
4/546 opinii
Frankfurt City Centre (Old Town)
Here for a business trip - Was not sure what to expect when we walk in cramped reception which was high up in a office block - but the rooms very very clean and specious with great facilities including a kitchenet. Breakfast was really good. Very close to all the amenities a short taxi ride to the conference centre Overall it was excellent and would recommend it.
Hilton Frankfurt City Centre
4.7/592 opinii
Frankfurt City Centre (Old Town)
This was not the first stay at the Hilton in Frankfurt; we stayed back in 2013 for the Christmas Markets and decided to stay again in 2022. The hotel is an ideal location and only a short ten-minute walk to the markets in Frankfurt during Christmas. We opted for a King Executive Room with Executive Lounge access. A small selection of beers, wines and spirits was available in the evening in the lounge, with light snacks if you wanted something to eat. The lounge is not self-service like our previous visit, but the staff were excellent, and we didn't have to wait long to get drinks. Check-in was quick, but once again, no upgrade was offered as a Hilton Honours Gold Member, but breakfast was complimentary due to Gold status. The room was clean and comfortable, not exceptionally spacious, but we didn't spend much time in the room apart from sleeping. Another enjoyable stay, and we would recommend the hotel for a stay, particularly at Christmas.
Steigenberger Icon Frankfurter Hof
4.4/5107 opinii
Frankfurt City Centre (Old Town)
Walking distance to the market and train station. Breakfast is superb.
The Westin Grand Frankfurt
4.6/5104 opinii
Frankfurt City Centre (Old Town)
The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug
Motel One Frankfurt-Romer
4.3/5104 opinii
Frankfurt City Centre (Old Town)
The location is very good, there are many places to visit around. Goethe's former residence is a two-minute walk, the cathedral is only a few minutes away, lv shopping is also a few minutes away, and the Main River is also a few minutes away. . . The room is not big, but the decoration is new. The breakfast is also good.
Moxy Frankfurt City Center
4.2/562 opinii
Frankfurt City Centre (Old Town)
For some context, I'm a Marriott Platinum Elite member and tend to stay anywhere from 20-30 nights annually at Marriott hotels in N. America and Europe. Also a former resident of Frankfurt and I had a recent 5-night stay for work/personal reasons. Found the hotel to be in a decent location (i.e., close to Zeil and the Hauptwache U-Bahn/S-Bahn station) and very modern/clean. The food/drinks at the hotel were surprisingly good; sometimes that can be hit-or-miss at chain hotels. I really appreciated that the hotel's housekeeping was very attentive and even asked when I encountered them in the hallway asking if I needed anything (e.g., extra towels) or had changed my mind about housekeeping service, since I had the 'do not disturb' sign at my room door. There were a few things that other hotel guests have commented about that are valid but need to be taken into context. There isn't a mini fridge nor a personal lockbox, which I learned are not part of the Moxy hotel offering at the moment. So, if these things are a must-have then probably might want to look at other Marriott hotels or other lodging options. Also, there are irons/ironing boards for use, but there are designated spots in the hotel for that. In a same vein, if this a must-have in your room, then perhaps might want to look elsewhere. I'd say one thing else to consider is that the rooms aren't that big size-wise, which perhaps for a short stay of 1-2 nights isn't a big deal, but not having enough wall hooks to properly hang jackets/coats and dress shirts was a little inconvenient. Just some things to consider but overall was quite pleased with the hotel given price and everything.

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