Itsmesinyu
22 grudnia 2023 r.
After checking the receipt of hotel, we found that Trip.com charged over 400 HKD service fee yet there’s a lot of miscommunication occurred. Firstly, there is no late checkout as it’s shown on confirmation letter, we got kicked out eventually. Secondly, the hotel’s neighborhood was under construction, so there’s no view at all and the rooms are facing a construction site. Thirdly, the hotel is not properly cleaned, eaten cookies, leftover water of previous client was found in the tea pot and the coffee machine. This was the worst hotel experience I have ever had.
Przetłumacz