Mt. Fuji View Onsen Ooike Hotel

Service is Impeccable, excellent. Really appreciated the hospitality of offer a dessert and beautiful wordings for celebrating me & my wife’s 14th Wedding Anniversary. Unforgettable Dining experience. Our room is facing FUJI mountain and we are so lucky that we can see it in the cloudy day. All facilities are good, we will definitely stay this hotel again and we will highly recomend to our friends & family to stay if they go to FUJI. To all staffs, you all doing an excellent job and keep going. We will see you soon in the future.

Hotel provides free shuttle bus from Kawaguchiko station, you can ask the station information counter to help call the shuttle on your behalf. Staff are very attentive and friendly, will help you with your baggage the moment you arrive at their doorstep. Rooms are spacious and clean. Walking distance to the lakeside and nearby area bus that will take you around the lake. Delicious included dinner and breakfast spread.

Room is a little old but perfect view dinner was so perfect set

The room is large and clean without any odd smell. The private bathtub is nice. The staff is extremely polite and patient. It is kinda pity that the view of the mt.fuji is blocked by the cloudy weather.

Very good service, there is shuttle bus provided from the hotel to the main station

Pros: 1. The room comfortably accommodated 3 adults, although the bathroom was a bit small even for one person. 2. The overall cleanliness of the hotel was satisfactory. 3. Breakfast met our expectations. 4. The onsen experience was enjoyable overall. 5. The hotel's location is convenient, being close to Lake Kawaguchiko. 6. Free parking area is near the hotel entrance. Cons: 1. We specifically booked a room with a "mountain view" hoping to see Mount Fuji. Our room was on level 3. Unfortunately, we were disappointed to find that our view only included the tip of the mountain, obstructed by buildings and electric cables. This was quite different from the picturesque view advertised on their website. Considering the high price of the room (SGD$800 per night for 3 persons), this was a huge disappointment. We strongly believe that the hotel should reconsider offering level 3 rooms as 'mountain view' rooms and reserve levels 4 and 5 for this category, as this feels like a misrepresentation. 2. Dinner was a huge letdown. We were served only 2 platters of meat (pork and beef) of average quality and 1 vegetable platter for Shabu Shabu. The selection was extremely limited. Although we were offered a Kaiseki Ryori (multi-course Japanese-style meal) for the next evening, there was an additional charge of over $3000+ yen per person for the upgrade. Despite the extra cost, this option seemed more appealing as we did not want to have the same Shabu Shabu two nights in a row.