Kaneyamaen

Staff are amazing, so friendly and welcoming. Beautiful scenery in the garden and perfect spot to get the best view of Fuji. Meal is great and facilities really make the stay special.

Kaneyamaen is such a beautiful hotel - everywhere you turn, there’s something lovely to see. Also, I can’t recommend the staff enough!! Everyone was so gracious and pleasant, and our dinner server was a delight to converse with even with my limited Japanese skills. By the way, the included dinner is an 8 course meal — I didn’t know that when we booked. No complaints here!! The rooftop hot spring was a highlight, don’t miss out on that. I would recommend taking advantage of the free yukata rentals as well. There were more amenities than I had time to engage with, so if I could do this trip over again, I would definitely plan to stay for more than one night. Keep Kaneyamaen at the top of your list of onsen hotel options!!!

It was my second visit to the hotel. It’s still very enjoyable. Rooms are spacious and there is a in room open air onsen. Food is average but the hotel offers plenty of activities for the guests to enjoy their stay. I highly recommend foreigners to stay in this hotel.

We spent our anniversary with my girlfriend in Kaneyamaen, and our experience was above and beyond. Starting with the shuttle option provided by the hotel from Mishima station, which also took us to Oshino hakkai, what a gorgeous place, before ending up at the hotel. We were really satisfied of our driver who shared facts about Yamanashi prefecture and Fuji. Our check-in process was also a really nice experience. From the moment we arrived we felt the hospitality of the hotel service crew. They escorted us to our room and helped with our luggage. Staying at a Sanri-Comfort Western Room, we had access to 2 lounges, where in one of them we had access to many kind of amazing wine from Yamanashi, among other tasty snacks. We choose our yukata and headed for matcha tasting. This is located in another part of the building which also gives us a peak at the wonderful garden. The matcha and snack we received helped us settle in with the calm garden view. Then came dinner. My god, the dinner was above and beyond. Neither of us had an 8 course dinner before with such a perfect service and absolutely amazing food. Hats of to the restaurant and service crew. Truly impressed. We decided to walk of the calories in the hotels beautiful garden at night. The illumination creates a really romantic experience. After this, we attended the Taiko drum show, which is organized by the hotel crew. First time for me and I can say it definitely made our experience even more special. Fantastic work. Then the star of the show. The open-air bath on the balcony. The sight of Mt. Fuji early morning from the bath, was a magical experience which we'll never forget. The buffet breakfast provides a great selection of food and drinks, rest assured we left very pleased. All in all, this was an extraordinary stay for us. Nothing but max points. Wish we'll have the chance to visit again.

We are a group of four ladies who stayed in Suite 841, and we couldn’t be happier with our experience at Kaneyamaen. The breathtaking view of Mount Fuji from our room was truly unforgettable. The entire environment is serene and calming, and we felt warmly welcomed at every corner of the hotel. Everything is impeccably maintained and spotlessly clean. I wouldn’t hesitate to recommend Kaneyamaen to all my friends, and I definitely hope to return for more relaxation therapy in the future. Thank you, Kaneyamaen, for everything!

The hotel is absolutely amazing. I loved everything, from beautiful location and Fuji-san views to the hotel design, wonderful rooms, beautiful garden, wine lounge, onsen with Fuji-san view, kaiseki dinners, attention to details and wonderful stuff. The hotel has touched my soul. I feel so blessed to have the experience of staying in this place and truly wish to be back again next year. Arigatou gozaimasu!

The Hotel is amazing. Immerse yourself in japanese culture. There where so many highlights, but the private onsen in our room and the Kaseki dinner were our personal favourites.

Amazing clean service mind facility. Helpful. Yummy food. Great green tea. Onsen is amazing

One of the best hotel experiences we have ever had. This place was so tranquil and peaceful. We felt like we had a proper recharge by the end of our stay. We also opted for the dinners at the hotel and we were not disappointed. The wagyu steak in particular was the best we have ever had. Onsens, food, and Fuji-san make this an incredible stay!