Brandon
9 marca 2024 r.
Customer service was great, Dylan was very helpful upon my checkin. Dylan, gave me some vouchers that included a free appetizer at Landry’s which was right next door to the hotel. However, once I got to my room, it smelled like mildew. We called the front desk and they helped us out immediately switching rooms for us. After a few hours of being in the room we spotted a cockroach, we saw no more for the night. Then during the next night another cockroach appeared. The room was clean, however there were multiple stains on the pillows that were possibly just stains that could not get out after washing. The comforter was shedding a lot, also considering it was a white comforter during the daytime we could see through the comforter which was disgusting, seeing black cotton inside the comforter.
Przetłumacz