I paid for a harbor view, my call to them assured me the notes would say to see the Cruise ships, i also wanted to be next to our party.
They called me the Thursday before check in, we spoke about this... the girl was sweet.
The day of i spoke with someone hat was ok at first, but she explained all the rooms were taken and we would get what we would get. I explained i spoke to someone that was so sweet and at that time our rooms were facing the ship and together... after that the conversation became harsh ( her tone)
When we went to check in... Their room was good, ours was not so great. First thing i see when we walk in is glob of hair on the floor...and our view was buildings. i called down and explained... i paid extra for the view... she seemed aggravated with me and wanted to put me on the opposite side, but then i would be across from our party. That defeated the purpose and extra spent.
So we ended up on another floor and not the best of views, but better then what she offered first. That room was cleaner tho.
I will think twice before booking again with them.
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