Premier Inn Skipton North (Gargrave)

Stayed here for 3 nights last week (29 Apr - 02 May) and thoroughly enjoyed it. The staff were really friendly, the room was clean and tidy, the location was ideal for our needs. Have 'The Anchor' inn next door which is ideal. The room had a great view over to the canal which was great.

This hotel is not the usual standard of Premier Inn, it is looking tired and run down. Food quality is only average.

We spent one night at the Premier Inn at Gargrave last week. The check in was speedy and the receptionist was very friendly and professional. The room was clean and had everything we needed for our stay. We booked the meal deal and were quite impressed with the choice. We had a main and a dessert each plus a drink ( A pint of branded lager). The food was well presented and tasty with generous portions. Breakfast was fine, apart from the fried eggs which had obviously been stood for a while and where "rubbery". Everything else was top class and good value. We were very pleased that check out was 12, giving us plenty of time to eat breakfast and pack our bags without feeling rushed. Car parking was free, always a bonus, with plenty of spaces. Yes the hotel in places does need updating, nothing serious but parts are showing their age, but nothing that affected our stay. We would definitely stay again if we are in the area.

The staff were ALL very friendly and helpful. The bed was comfortable and the food in the restaurant delicious. Some beautiful scenery to be enjoyed nearby especially walking along the canal bank. The building and rooms are beginning to show their age and are starting to look a little tired and in need of refurbishment. Even a coat of paint on the windows outside would help.

The staff were polite. And the rooms were clean and tidy. The massive let down was the inability to control the room temperature. It was uncomfortably warm and air con did not work in either of the rooms booked. So much so we had very poor nights sleep

Stayed here in May, very basic room, bed comfortable and relatively clean. Cleaner is a thief! I left a pair of trousers in the room by accident, after ringing the hotel the following day asking for them to be posted out and subsequently chasing up where these trousers were, reception claimed that the cleaner did not know where they were nor were they in lost property. The trousers were definitely left in the room in the wardrobe. No update calls as requested, I've chased up for days now and no apology no nothing. Very poor customer service, failed to call me back to update. I will be writing a letter of complaint as the cleaner is a thief or a spiteful sod for throwing them away! Avoid!

Arrived to a unfriendly reception- On retiring for the night discovered a light above the bed that couldn’t be switched off - the receptionist disconnected it and then pushed the live wires into the roof space. The restaurant started playing music into the garden at 6.30am. Told at breakfast we could only sit for a limited time - because they needed the table- even though the restaurant was empty. Refused a coffee because it was before 12. Awful service throughout.

The rooms were clean and nice just what you expect from the chain. The staff were great nothing was too much trouble for any of them, however, one member of staff stood out a real star and that was Tania, always had a smile and was interested in how the guest day had gone.

The room was dirty and smelt of the mould living on the walls and window frame. Walked into the room, and it smelt musty. As we unpacked, found toilet, and bath dirty. The bathroom bin was extremely dirty. Then, I could feel my nose starting to block up (allergy to mould). Found mould on the wall and window. The chair in the room was full of skin.. extremely disgusting and unhealthy. Bed felt damp. The team showed us another room but stunk of bleach and sick. We could not stay as it's just an extremely unhealthy place. We lasted less than an hour. We had to find somewhere else asap, and it cost us so much more, but we had no choice. I've stayed in a few premier inns, i also travel fof work and this hotel is the one of the worst I've seen or smelt. The rooms are not heated unless someone is in the room, so they turn into a little damp cold room, allowing spores to grow. See photos... avoid avoid avoid.... this premier inn has made me rethink my first choice in hotels. We're now waiting for Premier Inn to refund, which is going to take a month or so. Extremely unhappy to say the least. Hopefully, Premier Inn will see this and read the teams report. This hotel is in such a poor state, and the mould is a health hazard. The glue on the lampshades is falling apart possibly due to moisture. The team did their best and were so apologetic. Their report should support the above.