Well, arrived after lovely pictures, good reviews (amazing actually!) And lots of details on ***********. no star rating given, paid £99 for one night twin room, the pictures speak for themselves. No cleaning, no covid extra cleaning! People on top of each other, filthy, no staff, no 24 hour reception as advertised, not a continental breakfast. Told we couldn't be accomodated for breakfast : come back in 30 minutes " I have 92 guests", the dinig room sat 30, breakfast only available 8-10 , you do the maths. Ques for food, once you got a seat not cleaned, no food left; beg for a cup for tea, no milk, ask milk, no cereal bowl, no spoon...etc . Turns out I've paid £99 for a twin room in a 1 star so what do i expect? Never knew it was 1 star or would not have stayed or paid £99 for the pleasure of 1 night! He took my money before showing me the room, odd i thought but i now I see why - people must see the facilties and refuse to stay! Room fell apart, a bulb fell on my head above bed, a drawer i opened fell apart in my hands and hit my toes (see pics) no cleaning, no reception, no clear fire evacuation instructions - told the manager she just apologised only her and 1 kitchen helper trying to do EVERYTHING also no gloves in food preperation, no aptons. I'm sure we will now have COVID or something else . Awful. £99 wish i had booked something else. Asked for refund, guess! ? Getting ignored! AVOID
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