Gloria Palace Hotel & Spa

We booked a vacation at this hotel for June 2024 based on the reviews. Upon arrival, no one met us with the transfer, so we had to walk about 500 meters with our luggage to the hotel, assuming you can find the way. There was a long line at the reception desk, and only one staff member was checking in over 15 people in line. During check-in, we were informed that the next day we would have to pay an additional 20+ € tax per room for a seven-day stay. The room was quite comfortable but very small, with a limited number of sockets. The bathroom had only liquid soap and two towels, which were very worn out. Cleaning was at a very poor level, and there was a constant sewage smell in the room. But the worst part was the service and the food. The food was monotonous, tasteless, and got worse every day: cold, overcooked, rubbery, and under-seasoned. The bar didn’t help either, as the selection was very limited: water, beer, wine, and a few types of local spirits. For non-alcoholic drinks, only water from dispensers in the restaurant, mineral water at the bar, and three types of artificial juices were available. These juices tasted even worse than they looked. There was one coffee machine for the entire hotel, which constantly had long lines, and the coffee tasted more like chicory. For fruits, the first few days we had only apples and oranges, later occasionally cherries and watermelon appeared. Breakfasts included four types of unsavory scrambled eggs, horrible sausages, and cereals. Lunches were a couple of types of pasta, soups, and rice. The meat and fish were horribly prepared, and the salads seemed to be leftovers from the previous day. Dinners were almost the same as lunches, just without soups. In the All-Inclusive restaurant, the staff behaved inappropriately, approaching girls with personal conversations. After politely asking them to respect personal space, stalking and then ignoring began. The staff liked to lecture the guests, including bartenders, receptionists, and cleaners. It felt like you were not a hotel guest but a child in a summer camp with unpleasant counselors. Bringing food and drinks to the rooms is prohibited, with fines ranging from 50 to 100 €. At the beach bar, everything is for an additional fee. To drink water on the beach, you have to get dressed and go back to the hotel. Moreover, the hotel infrastructure leaves much to be desired. The pool is very small and located in the dining area. Poolside spots are sold to guests from outside the hotel. Internet is also poor - Wi-Fiwith a good connection is available only in the lobby. If you plan to work or stay connected, this will be a problem. Overall, our stay at the Gloria Palace Hotel was very disappointing, and we do not recommend it for a visit.

This hotel is extremely clean, the receptionist Elba was very helpful, she was very attentive to our needs. Breakfast was included with our stay, there was a lot of variety, even for the fussy eaters. The beach was just over the bridge. I would definitely recommend this hotel. My only advice is that it was difficult for us to find using google maps. We drove around for about twenty minutes. Perhaps better signs on the road side would help. Overall this was a fantastic hotel.