Mei Wai
25 września 2023 r.
When we checked in the family room at noon as the ******* confirmation said, the staff told me the room needed to be cleaned and check-in could only be done after 2pm.
In the evening we got our key card from reception and entered the room. We found that the room was not made clean, the bed was messed up and there was eaten pizza on the table 😣 I asked the staff for help and they gave me another room in the next building. We were exhausted moving all our belongings and the baby to another room, but unfortunately when we opened the door we discovered that the new room was not the family room. There was only one double bed in the room😖 I asked the staff for help again! ! ! After moving twice, I can finally have a clean family room😤
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