Angel View Suites

La habiatacion teni humedad, mal olor, ropa de cama sucia, desayuno aceptable

沒有照片那麼好，房間的衞生我覺得很一般，幾乎沒有什麼服務。

[Honest Review] I stayed in Angel View Suite Family Room (Room 104) for 4 nights in October 2024. 🥲I didn't realise the Family room is at the underground floor when I booked it. So no window and no fresh air. There is a smell of damp. They turn off the light in the corridor during the daytime but the corridor is still dark and difficult to find the key hole. 😕The breakfast was open from 8-10am. It was lack of hot food options. They served food on plates without cover with many flies flying around. and so the hygiene problem is in doubt. ⚠️The air con was leaking all over the dressing table and on the floor and on the carpet. All my bags and clothes are fully wet. 😒No one at the reception when I want someone to fix the air con and clean the floor. Later when the staff came, he cannot speak English and use google translate to communicate. 👎No compensation for this inconvenience happened. He just came and clean the floor and offer me a Turkish tea. Who will need Turkish tea for compensation of leaking? I asked for extra toilet rolls and towels to dry my bags and clothes instead. I also need to pour the water away by myself to prevent it happen again. 🙄When you want a good bath and sleep but all you have to do is to dry your bags and the stuff inside and dry your clothes that is time consuming. I strongly regret staying in this hotel. I can't even take a good rest here. 🫤The owner himself seldom reply the WhatsApp when I try to find him for booking the transport between the airport and hotel. He confirmed me the very last moment. And when the air con is leaking, I called him and he just sent the staff to clean and did not follow up. I do not see any service here. 🤨The toilet seat is not comfortable as the picture shown. The shower screen cannot perform its function and the bathroom is all wet and slippery. 🫠When you sleep on the bed, there are ashes and little rocks keep falling off from the ceiling. The bed is sandy and uncomfortable. 🤔No one came to make up the room or refill the toilet rolls/ shower gel or clean the trash out during the 4 nights. 🤥Overall, service and room are disappointing. I don't think I will stay here again 🤗The one thing I like about it was the terrace view though the carpet is dirty. If you booked a family room like I did, I think you will understand why I give one star.

We had a nice stay at this hotel. The cave family room was amazing and very comfortable, and we also enjoyed the breakfast and the rooftop patio that has an incredible view. We booked a hot air balloon tour with them that we really enjoyed (with Anatolian Balloons, which we also highly recommend). The only things that could be improved was the leaking ceiling in the room (we know it's a cave, but still, having two bowls on the floor to collect the water is a little inconvenient) and the transfer service which, albeit not the hotel's fault, almost had us miss our flight (we arrived at the airport 1 hour 10 minutes before departure, while the driver stopped en route for gas, a coffee, etc). But all the services provided by the hotel were great, the location is very central and it is a quiet place. We would recommend it!

Correspondeu bem as expectativas. Reservamos a suite com hidromassagem, com uma baita vista para o amanhecer. A cama e o quarto bem espaçosos e tudo estava arrumado e limpo. Banheiro é grande até demais. Café da manhã é bom, como outros que tivemos pela Turquia... é diferente do nosso, então tem que entender a cultura local. A localização é muito boa, estando aquele perto-longe importante para silêncio noturno. Duas coisas importantes: O tratamento meses antes da nossa chegada foi impecável. Reservamos tudo com eles, desde o transfer, o balão de ar quente (que foi incrível) e o guia local privativo Ismail que foi excelente (com valor semelhante aos que pesquisamos separadamente). Outro fator importante a melhorar - recepção local. Realmente o funcionário da recepção é disperso e de difícil comunicação, principalmente a noite ou amanhacer. Ele é bastante prestativo, educado, mas deixa a desejar como serviço. no geral ficamos muito satisfeitos com a estadia.

Chambre irrespirable, moisissure, humidité.. Nous sommes venues pour 2 jours en Cappadoce 10h de route épuisés pour arriver dans un hôtel irrespirable nous n’avons pas réussi a dormir car nous faisions qu’éternuer et l’odeur d’humidité nous prenais à la gorge ! Nous sommes vite partis à la première heure dans un autre hotel. Voiture endommagée devant l’hôtel, chambre avec fuite etc.. fuyez !

Das Hotel hätte Potential wenn da nicht einige Kleinigkeiten wären. Zum einen möchte ich erwähnen, dass wir sehr viel Reisen und Luxus nichts ist auf was wir Wert legen. Aber hier haben wir uns ausnahmsweise mal eine Cave Suite mit Pool gegönnt. Für diesen Preis erwarte ich einen gewissen Standard und Service. Das Hotel ist als Nichtraucher Hotel deklariert. Aber die Angestellten rauchten im Esssaal und in der Rezeption. Ein absolutes No-Go. Meinen Mann haben sie noch gesagt er könne auch im Zimmer rauchen, was er selbstverständlich nicht gemacht hat. Der Esssal hat keine Klimaanlage und die Terasse keine Sonnenschirme. Keine Ahnung wie man das in wärmeren Temperaturen aushält. Die Tarrasse ganz oben mit den Kissen wurde trotz schönem Wetter nie eingerichtet. Das Frühstück ist alles kalt und lieblos. In unserem Raum hatten wir ständig ein komisches Geräusch. Keine Ahnung was das war. Wir hatten anfänglich 89% Luftfeuchtigkeit und brachten es mit 24 Std. Luftentfeuchter auf 50% runter. Hatten aber deswegen zusätzlich ein Geräusch. Das Zimmer wurde auf verlangen täglich geputzt. Leider ist aber die Bausubstanz so schlecht, dass der Stuhl mit Kleider sowie der Boden sich wie ein Kiesboden anfühlte. Der Pool wurde auf verlangen auch gereinigt. Leider war er 2 Tage danach ungebraucht wieder gleich dreckig und mit einem Film belegt.