We had a very bad experience in this hotel. We had booked all the services from the hotel itself. They charged more than double for all the services. For example- everywhere in capadocia, hot air balloon charges 100 euros, they charged us 220 euros. They behaved very badly when we asked for a refund. We had booked using a travel partner. Also, when we tried to check in, they said they dont work with the partner anymore and made us cancel the booking. They were charging extra post cancellation and we had to negotiate really hard to reduce the amount. Overall, pathetic experience.
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