I recently stayed at Bird of Paradise Hotel and had a mixed experience overall. While the room itself had a beautiful interior and offered a relaxing atmosphere with a great view of the town, there were a few issues that affected my stay. * Food Quality and Overcharging: I decided to order the Cheeseburger and Fries from the hotel's menu, which was priced at K55. However, when the food arrived, it was disappointingly cold. The chips were cold and the cheese had already melted and cooled down. To make matters worse, I was overcharged K10 for the meal, as I later discovered the actual price listed on the menu was K55. * Coffee Sachets Missing: Unfortunately, my room (206) did not have any coffee sachets available. As a coffee lover, this was a letdown, as I had hoped to enjoy a cup of coffee in the comfort of my room, as Goroka is a very cold place. * Empty Body Wash Dispenser: Another inconvenience was that the body wash dispenser in the bathroom had run out of soap. It was disappointing not to have this basic amenity provided. * Missing TV Remote: Lastly, there was no remote control for the TV in my room. This made it inconvenient to navigate the channels and adjust the volume easily, affecting my overall entertainment experience. Despite these drawbacks, I must commend the hotel's staff for their exceptional friendliness. They were always ready to assist and were genuinely warm and welcoming. Their hospitality made up for some of the inconveniences I faced during my stay. I hope the hotel takes these concerns into account and ensures that future guests do not encounter such issues. With improvements in these areas, I believe Bird of Paradise Hotel has the potential to offer an excellent experience for all its guests.
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