Two colleagues and I went to Gothemburg over an extended weekend and this is where we stayed. Some events I consider poor service, such as 1/2 key cards functioning, and towels not being changed between nights. Other things, such as the reason I had two key cards, is probably not considered acceptable to any traveller. Our choice of booking service, and hotel, lost my colleagues booking. Reciepts and confirmations aside. As we arrived, one of my colleagues was not granted his booked room. My colleague was offered the choice of sharing a double with me, at no discount, or sleep on the streets. I recieved no compensation for this, apart from my colleague's, in equal measure, entertaining and horrifying snoring. From my prespective, this place and booking dot com, are not trustworthy. In addition, they offer no compensation for potentially disastrous mistakes such as this one. I really do prefer writing positive reviews, but fair warning is due in this case.
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