Candlewood Suites Grand Junction NW

When I checked in I went to the assigned room. I thought it was odd that the window was open and the air conditioner was on while it was 45 degrees outside. The person before us had urinated (or their pet) on one of the two beds. My daughter had to change her clothes because she laid down in it. The staff on duty was good about the situation and gave us another room right away. I’ve been staying at hotels for over 40 years and that’s the first time that has happened. I’ve stayed at that hotel at least 3 times, but will probably go to another hotel in the area the next time we travel through there in May.

Snack area and a place to socialize. Did it for two nights and we appreciated being able to have the area to ourselves this trip.

The location was great. The accommodations were clean, comfortable and safe. Staff was nice but the front desk coverage was minimal, maybe due to not enough people working.

When we arrived, our reserved room had not been cleaned. There were food crumbs on the crumpled bedding bed, the pullout couch had unmade/dirty sheets, the bathroom counter had visible cup rings, the floor didn’t look vacuumed and the dishwasher had dirty dishes inside. I originally booked a room with a king bed bedroom but we were moved to a double queen studio as no bedroom options were available. Though assured the cost difference would be adjusted on my final bill, I was charged the original amount. I have spoken with 3 different people who continue to assure me that ‘they will figure out the problem’ but that I should keep calling back to check. ?? The newer building is also oddly and poorly constructed. The hallway had an open, leaking ceiling with trash can all weekend and our room’s main door and bathroom door were hung crookedly. The bath door wouldn’t latch. Overall- disappointing.

The bed and pillows were very comfortable. The only issue was there was no remote for the TV so I had to go to the front desk and ask for one

Check in was great but Friday night at almost 11 pm the fire alarm went off for over a minute then was shut off. We all stood in the hallway wondering what to do since alarm was shut off. no one came to talk to us. My husband called downstairs and was "I dont know whats going on". Fire trucks then showed up and all that time noone had us leave the building. We had no idea what to do since alarm was shut off. We had to be up early ti get on the road. We will not be back the worst money Ive ever spent

Overpriced! I can’t figure out how my one-king-bed room was $200+ dollars on a Tuesday… i found out later I could’ve got any number of VRBO’s for much less than that. Bed was not comfortable, there were water bottle caps on the floor, and black hairs all over the bathroom.

I paid for a suite with a king bed and partial kitchen. The room I was given first had yellow stains on the bed sheets. I asked for another room and that one did not have dirty sheets, but the bed comforter was messy like someone had taken a nap on top of it. There were dishes left in the dishwasher, and the whole room smelled musty. The water pressure in the shower was the worst I have ever had. The carpet seemed to not have been vacuumed for a while. The biggest issue was this hotel does not have a pack and play or crib for guests with a baby. After coming back to the hotel from getting food, I asked the front desk for some extra pillows and blankets for my baby. The guy said sure and got me 2 pillows and a comforter. I asked for more pillows but he said he did not have any more. My hands were obviously full from carrying food for me, my wife, and baby. He tried to hand me the pillows. I said I would come back later to get them, hoping he would offer to have them sent up to my room, but he didn’t. I later came back to get them. I feel that was unprofessional and inexcusable customer service. He was not busy, but playing on his phone. I will never stay at this hotel again.

One of the best hotel's so far. Traveled from Pa to vegas. This hotel topped them all so far,staff was friendly, checkin easy. No restaurant on site but little store. Beds were the best and extremely comfortable,was sorry it was just a 1 night stay.