Bajka Hotel & Resort / Restauracja Bajka

Ładne i autentyczne!

The hotel and surrounding grounds were impressive, clean and tidy on arrival. There was plenty of room in the hotel car park. The range of trees, bushes and plants were excellent and it seems that great care had been taken to position these in the right place. Check in was dealt with efficiently which included completion of a yes/no Covid information sheet (not sure what the hotel would have done if we had said we hadn't been vacinated or what general use the information was to the hotel) I presume hotel staff have all been vacinated? The reception desk could have done with some flowers but that is just my opinion. As we were finishing off our check in another customer arrived and politely asked for a map, to which our receptionist asked him to be patient and that he would get him one after finishing with us....we both thought that the receptionist could have been a little more diplomatic with his response.... We also were dealt with by other receptionists during our stay and overall they were all friendly but really would benefit from customer skills training as their inexperience when dealing with people showed....in our view we got the feeling that they were limited in what to say to make a customers stay memorable, and simply opted to provide the minimum of information and we were left feeling uninformed about what to expect during our stay...we had to ask for a map and they were not sure exactly when the restaurant closes....they seemed to suggest that it all depends on how many customers there are.... The room was very comfortable and furnishings were of a good standard. We had windows we could open (although it wasn't possible to open one of them) and the air conditioning worked very well. The bathroom was nicely laid out and plenty of room in the wardrobe. The TV worked well, but surprised we could only access 7-8 channels as there was no signal for the other channels. If I had the choice I would replace the carpet with a hardwood floor. Although the hotel does not have a restaurant there is one just a very short walk from the hotel. The restaurant is new and impressive in design making use of high quality materials. Inside there is plenty of seating and it has a very inviting atmosphere. We sat outside and were served by a helpful and friendly waiter. The meals were well prepared and tasted fine. Overall our meals arrived promptly and the waiter was very attentive. The beach and surrounding forests provided a definate holiday feel and it was ideal for families as the children had a lot of choice to keep them occupied....it was really helpful to see a good number of high quality toilets and showers which were easily accessible. I would say however that as the restaurant and bars normally close at 9pm there isn't anything else to do for adults or for people without children. There happened to be an organised party when we were there which although finishing around 12.00pm only consisted of disco m