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Guadalajara – polecane hotele

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5 star

Quinta Real Guadalajara
4.5/5101 opinii

Quinta Real Guadalajara

Financial District Guadalajara|La Chiluda w odległości 1.1km
Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.

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Business travel

Hotel Velvet Plaza
4.6/5115 opinii

Hotel Velvet Plaza

Guadalajara|La Chiluda w odległości 1.08km
I have been coming here at least three times a year for the past four years. And I have basically given up any hope of this hotel improving. In fact it seems to be getting worse and worse each year I will explain: First is with disability support. They have an underground garage with a very slight ramp up to elevators to take you to your room, yet the only handicap spots available are outside where you have to go up along fairly steep ramp to get into the hotel being open to the elements whether it is strong winds or pouring rains. While able bodied people are able to park underground in the garage with no issue. There are two parking spots beside the entrance I have repeatedly asked the hotel manager to kindly label those for accessible guests because it allows doors to open wide and wheelchairs to come out or for those with mobility issues but most of all people do not have to walk a long way to get into the hotel that have special needs. I’ve spoken to the manager directly three times, sitting down with him in the hotel lobby and he played he smiled and says will look into it and has done absolutely nothing. I am ashamed and disgusted in his behavior and lack of caring towards his customers, especially a repeat customer over many years that his staff have gotten to know quite well. The parking spots are quite small and you can tell downstairs to look at any pick up truck or SUV that is basically touching both lines and they have no way to open a door without banging the other car and everyone is trying to park on one side of the line to allow others some space… While the two spaces at the entrance enjoy the luxury of all the space they want and it is always taken up by able-bodied people forcing those with disabilities to find other alternatives. After 9 PM you basically cannot get any space in the underground covered garage and have to park outside if you can find a space . In this day and age when everyone is doing all they can to make their properties more inclusive and welcoming to everybody of all genders orientations and abilities… The velvet hotel is still sitting back in the 1990s and is not doing anything to improve its image or reputation as a supporter of people with different needs. They are very happy to take your money but do absolutely nothing to accommodate you. Speaking of the staff… But I first started coming a hotel offered services in three languages. When I arrived several nights ago not one person in the evening could speak English. I fully support that everybody coming to Mexico should be learning a little bit of Spanish… And I can have a basic conversation however I still need help with words and trying to get through any ideas when I was checking was very frustrating to the point of simply just walking away because I wasn’t getting anywhere. It seems like every time I come here every few months they are many new staff here and more staff have gone. One of the few remaining long time staff members, Miriam is still

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Breakfast

Square Small Luxury Hotel - Providencia
4.3/5102 opinii

Square Small Luxury Hotel - Providencia

Financial District Guadalajara|La Chiluda w odległości 0.85km
Wish we could've given this place 5 stars, especially considering the price and affordability; but we had one major bad experience/issue. My wife and I stayed at Square Small Hotel on the last weekend in August, everything was great: the room, the staff ( with a major exception) and the free breakfast. The safe in the room/closet was not working and since the hotel seemed so on-point, we decided to just keep our valuable and extra cash in our bags. The night before our checkout, we noticed that a hundred dollar bill was missing, not all the money just one bill/note. My wife noticed that the rest of the cash in her bag, was not in the arrangement as she kept. As we were not 100 percent (but was 98 percent) sure, we notified the front desk. They assured that they would look into it, check the cameras in hallways, and key cards used; they promised to give us an update in the morning. In the morning, no update and they asked that I check back with the same staff who would be back later; at checkout no update and the staff member said that I had to speak with the manager who would not be back, and funny enough was with whom I spoke to in the morning. Basically I got the run around for 15 minutes. And the net sum, was that they trust their staff and that it could not have been stolen from the room. When I questioned why the safe was conveniently broken in our room, I got a shoulder shrug. Honestly at the end of the day, I didn't expect the hotel to do anything other than to look into it, but their lack of follow-thru was very disappointing. Before I left I asked if they would continue to look into it, they said yes, and I asked how they would follow up with me, and he gave me a bewildered look. I asked him if he made notes as to my account, check-in information so that they can email me, and again I got a shoulder shrug. This was not a language barrier issue, it was, to do the bare minimum and just wait for my to leave. I then spoke with another staff, provided my contact information and requested that they provide me a follow-up email if just to say that there was nothing conclusive. I told the front desk staff that I would give them a month to respond before I left this info on a review. Well here we are 3 months later and no info from the hotel, hence this review. Everything else was great, and the reason for this negative review isn't the issue of the missing cash, but really the lack of response from the hotel.

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Zobacz opinie gości na temat hoteli w: Guadalajara

Szukasz hotelu w pobliżu: La Chiluda? Porównaj ceny pokoi oraz przeczytaj opinie, aby znaleźć miejsce na idealny pobyt.
Hotel Plaza Diana
4.4/5102 opinii
Our tour booked us this hotel for the group, the hotel mentions that the language’s spoken are English and Spanish. No staff speaks English. There’s a restaurant downstairs, La Milonga. We ordered food and drinks. Waited for an hour, no service, my friend received her soup it was too salty. It was like a cup of salt in water with a pinch of mushrooms. I ordered caesar salad and a drink, 60 minutes later we left. Now the room, it’s okay but bathroom has barely hot water, no place to hang towels. No place to put soap and it’s filthy. We were told this is a newer hotel, see the pictures of shower and you get the idea. I won’t waste money on false advertising. Total disappointment.
Guadalajara Select
4.1/5103 opinii
I was there with my wife on ”executive floor”... The hotel is nice as always (always like... years ago), but feels a bit unclean or old. The room smells funny, like lots of humidity, even after more that 12 hrs of AC and bath air extractor. Personal was really nice, but the mask (all of them were using the same) was so loose that they were almost like not using mask. Cleaning service lady was so nice but lacking of mask. Furniture was ”clean” (in the way that what a daily cleaning can do), but looks like years have passed before any deep cleaning. About cleaning and covid related stories: rooms are poor ventilated !! No windows at all!! So... I think you can get better stay at other hotels around for almost the same price. I'll try hotel at the next corner the next week.
Meson Ejecutivo Guadalajara Minerva - Av Mexico
4.3/597 opinii
Financial District
Facilities: No air conditioning Hygienic: relatively clean Environment: Restaurant dishes can also Service: more enthusiastic
Quinta Real Guadalajara
4.5/5101 opinii
Financial District
Lovely old hotel. The rooms have old world charm and decor. Nice linens and comfortable beds. Well appointed bathrooms with everything you could imagine you'll need, including Ferragamo toiletries, razors, robes and slippers, etc. I was most impressed with the hotel staff. Everyone was extremely friendly and helpful. I received special care from Jaimie the concierge and Nancy at the front desk. The location is far away from the attractions and there is not much in walking distance, so prepare to taxi it. Taxis are very reasonable so it's not an issue. The hotel restaurant food was good with a decedent selection of items. Be aware that English is not widely spoken by everyone, so you might have to wait for someone to assist if you have questions. On a side note, I found that English is not as widespread in Guadalajara as in most places I've been in Mexico. It's probably because it's not exactly a popular tourist destination so there's little need to have it. On the plus side this means Guadalajara has held onto the culture very well. No pandering to foreigners. Back to the restaurant, my one complaint was a waiter there on 2 nights was sick. I was very uncomfortable having him serve me. I regret not mentioning it to management. He should not have been permitted to work until he was well. I asked him to keep his distance from me and I didn't use the pen he gave me to sign the check. He seem to take it well but it never should have happened. i did find that a lot of people are wearing masks in general there. Not the hotel staff but local people. It was good to see. The hotel grounds are lovely, the pool was in the shade most of the time and I think the lounge chair area needs more attention. The cushions had bird poop all over them and were very dirty. There are a lot of pigeons on the property too. I think it's tough to keep birds away but I did witness them eating from the breakfast buffet table. Maybe a special person should be present to shoo them away? I didn't see the gym but I'm told they do have one . All in all it was a good stay there.
Victoria Ejecutivo
4.4/5104 opinii
Zona Expo
The facilities are a bit old, there is no kettle, only cold water is available, the basin is leaking, and only towels can be used to collect water! Others are okay, breakfast is good, internet speed is also very good! Good English at the front desk
Hotel Las Pergolas
4/581 opinii
Good location, service staff is OK, affordable

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