Reception gave us four different rates for the same room. The man that helped us at the counter was rude and dishonest. He started with a really high rate and went down from there and even his lowest price didn’t beat *******’s pricing. I had to book through ******* while I was there waiting with my whole family. After I booked through ******* he was very rude and obviously upset about the outcome. As a VIP member, we get a free welcome beverage he didn’t give us our beverage and it wasn’t offered. Very disappointed that this incident ruined my perspective about the property and our stay. There are many other places that are very nice to stay at nearby. However we chose this property because the kids were tired. Otherwise, I would’ve kept looking because I do not like giving my business to these kind companies. Beware on the prices given in person as they are not accurate and they will try to get the most they could get.
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