Hotele niedaleko Plaza de la Paz, Guanajuato

Trying to get to the hotel was a little confusing due to the tunnels and a police officer blocking the main road to get to the hotel, but eventually we got there. There is no valet but you can park your car on the left side real quick and go inside to let them know you’ve arrived and they will park your car for you. We got greeted by a wonderful, very well spoken bilingual woman named Aileen. She was so helpful and informative. It was a huge plus for us to have someone speak English since my American boyfriend didn’t know Spanish. The rooms were extremely clean and had all the amenities that we needed for our stay. If you forgot something at home, they most likely had it. We loved that the hotel was RIGHT in the middle of the city. Everything is walking distance. Now for the cons… We booked 3 massages and the spa room only fit 1. I would have wanted to at least have had a couples massage but they accommodated it in our room. It wasn’t as relaxing as we would have wanted it. The masseuses did a great job tho. There was also an extremely loud noise coming from the room upstairs, it seemed like someone was moving/building furniture. It woke us up at 8 am and the noise got worse thru out the morning we couldn’t go back to sleep. Besides those things I would definitely recommend this hotel and I would have my family stay there again!

Highly recommend. The location is good, the hotel door is facing the side door of the cathedral, beside the Peace Square, between the Notre Dame Cathedral and the University of Guanajuato, there are many attractions within walking distance. What's more valuable is that it is a street away from United Garden, where the nightlife is full of restaurants, and it is not noisy, except for the church bells, and there is no noise at night. The room is not big, the table is small, the facilities are complete, hot water is sufficient, WIFI is stable (this is a plus in Mexico). There is a rooftop on the top floor where you can see the night view. The waiters are very good, and the general English is not fluent. Please prepare translation software. One of the disadvantages is that there is no elevator, and the waiter should give tips to help carry luggage. Second, breakfast is not good. There is no hot dishes or meat for 145 pesos per person. It is recommended to eat out. There are many choices around. All things considered, it is highly recommended.

Loud atmosphere late into the night, ridiculously tiny bathroom, but otherwise comfortable. But watch out for taxi scams. The fee from the airport is always around 600 pesos. That’s what it was from the airport to this hotel. When it was time to depart the hotel (11:45 on Sunday, June 4) we asked the front desk clerk to call us a cab. He did and explained that it would be $600, but that $200 was to be paid to his colleague at the hotel who he called the “agent” and the remaining $400 would be paid to the driver. Unusual but okay with me. When we got into the cab the hotel ”agent” stated $600 (in Spanish) so that I and the driver could hear it. I said in terrible Spanish “$200 to you and $400 to him, right?” And he nodded. So, we get to the airport and I hand the driver $500 thinking it’s the $400 plus $100 tip. (Remember these are pesos). The driver says “no, $600.” I say no $400 to you and $200 I gave at the hotel. We argue but the cab driver behind us starts honking his horn because he sees what is happening and our driver suddenly takes the $500 and leaves. I think the driver behind us knew I was being scammed and intervened. I am convinced the guy at the hotel and the driver conspired to cheat us because I’m an older American. I also believe the desk clerk was in on it too. The whole split taxi fee didn’t make sense. It left a bad feeling for us after what was otherwise a pleasant stay. So my rating reflects it and I hope that hotel management responds. Employees should never be involved in scamming their customers.

The hotel is located in the center of the city. It has unique features and makes people feel bright after entering. It has a sense of historical sedimentation. There is an old tree that seems to be a hundred years old in the hotel. The walls of the hotel are also covered with various paintings. Even the room card is unique.

The hotel is very close to the city center and there are many restaurants nearby. It's very lively at night, the sound insulation of the room is mediocre, you can clearly hear the noisy sounds from outside in the room, my boyfriend thinks it's a bit noisy, but I still like to listen to this lively and happy atmosphere occasionally. The hotel has a lift, but our room was only accessible by stairs, which is not very convenient if you have a heavy suitcase. There are some chairs at the door of our room, and several employees sit and chat on them. We can hear their voices clearly in the room, and I'm not sure if they can also hear our conversations in the room. And they chatted there again early the next morning, and I was woken up by their chatter. I hope the hotel can tell them not to chat at the door of the room where guests are staying.

Hotel location is not in the city C 20 minutes walk from Notre Dame Cathedral I gave room 327 when I was in CI. It's built-in windows. Negotiate with the front desk and say that there is a big bed room left. The problem is that upstairs is the external storage of the entire hotel air conditioner Buzzing can't bear Negotiations again to 317 to clean up Is there a twin room vacant? The hotel has free printing. Remember to play the check-in card before going to the airport.

It is an incredible place, of exceptional beauty. I had already met him before, however this weekend was the first time I stayed. After the reservation I read comments about the service (bordering on regular and bad) especially for the lack of hot water and uncomfortable beds, still decided to check it out for myself (and my friends) and I was fascinated. I will definitely return there. Neither my friends nor I had problems with the hot water in our rooms, or the lack of bath towels or dirty bath towels as I read in the comments, all rooms were clean, the only problem in the rooms that touched me, was the telephone that did not serve to call the reception, as for the food, well because the buffet although it is not so varied, is good and accessible price. The restaurant has an excellent view of the city, the chef and all the people who serve you are very friendly, without a doubt, a place to return.

We stayed at this hotel twice in 2023, to be closer to the BJX airport for early morning flights. While there are hotels closer to that airport (this hotel is a 25 minute drive to it) but this hotel is too nice to pass up for some of the not-so-nice airport area hotels. Guanajanto downtown is beautiful, not to be missed! The rest of the town isn't anything to write home about, we have done multipe tours and I'd stick to the area Villa Maria Cristina is in, and dowtown only. Ok, so we are Hyatt Explorist status. Both times our room was upgraded, which was very nice. The larger suites are lovely, we had one with a private patio with a table and loungers as well as Two full bathrooms, each with a bath tub and separate showers. Heaven! Robes and slippers also were privided with the room. We also got a turndown service with a lovely locally made treat. The hotel is old, and has the feel of an older hotel that has been well maintinaed, we could hear the pipes in the walls. Not a big deal. This room was facing a view of the mountains, but also along the main road. It was noisy All night with traffic. Light sleepers should request a room off the main road. The second time we had a slightly smaller room, no patio and one bathroom with a soaker tub. The hotel has 2 small pools, one indoors, 1 outside. There is also a spa and sauna (we had to sign up in advance to use it). There is also at least 1 hot tub set outdoors, although it was cold and we had to wait about 30 minutes for it to get heated. There's multiple outdoor patios. There is also a weekend brunch with a DJ but we did not participate. There is a bar and restaurant on site, and the food and service was good. There are also several restaurants within walking distance (5-10 minutes), an OXXO, and a few nice cafe/coffee shops nearby. There is a Nespresso machine in the room, however they charge you for each coffee pod used. Some of these rooms go for upwards of $500 USD a night. I personally find it tacky to be charged for using the coffee in the room. Out of hundreded of hotels we've stayed in over the years this has Never happend, and I found it extreamly odd. Managers - please get rid of that, it is not customary and ”cheapens” the overall feel of the hotel. The service was excellent both times we stayed here, the food was decent and setting beautiful. We'll be back!

Excellent place for we went to a wedding , care if it was immediate and very good even if they could improve the facilities ,worry in the room but if very clean what is not noticed by the damage of the rooms

my experiences from these hotels has been positive so far. this one stands out because i think the owners dont pay attention to it. the bathroom had no warm water or adequate water flow. it was spacious yes but i also wanted to bathe. the breakfast area is in the center of the establishment and only has natural light from the top which is 7 ? stories high. so if you have and early morning the area is not adequately lit. also the breakfast bouffet is lacking in choice. very few things offered. the bed excellent as always. for me 2 were the worst elements: i tried to talk to receptionist over the phone and he didnt speak english well and i found a cockroach in the restroom at the reception area. i know this is a hotel for short stay but isnt the goal of every hotel to have people converging no matter what?