Sanying Spa Resort Hotel

Basically this hotel is quite good but there is few points I think the hotel should be notified : 1. the staff lie us when we ask for dinner out the hotel. They told me that outside restaurants will charge us unreasonable price and ask us to take dinner at hotel. The hotel buffet charge is 3++ RMB /person (total I spend 6++ RMB in the end) but the next day I when for outside restaurant all menu are listed with price which cost reasonable price . 2. The buffet I saw doing promotion when I check in which is 99 RMB / person with t&c. But when we ask they say this promotion is no longer having anymore. But why is u placing the promotion advertisement so big in front is u not longer having this!!!! I feel being scammed!!!! 3. When I ask for body lotion the staff told me that they did not provide but my friend room provided!!!!! They keep saying hotel did not provided until I asked them y other room have but mine is not !!!!!!! 4. Honestly the buffet food is not bad but just one thing the salmon section!!!!!! I Q up to take the salmon sashimi I told her I don’t want others us want salmon and I have two people can give me 6 pcs!!!! She told me that cannot!!!!!! One people only can take one plate and I is get 3 pieces of salmon and I have to take long Q again n wasted my time on eating because the bufet just until. 8 pm and I enter at 7++ . 5. Salmon part again!!!! I almost dye because of it because there is a little bone inside the salmon sashimi!!!!! 6. The transportation is really hard to find.. hotel should provide shuttle for nearby place. Conclusion: if the hotel can correct all this mistakes I think this should be a very good staycation for me .. I wish hotel have changes for my next stay!!!

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

Good👍

no good hotel price carzy lose money only pool ok that it no more then 400 rmb worth

Service was exceptional. All staffs there were so nice and passion. Definitely will go back.

very good

在攜程上看到三英的評分不錯，所以就選了這家。房間乾淨衞生，從酒店設計及管理的細節可以看出來在便利遊客的角度做了不少安排，工作人員的服務態度也很好，熱情細緻，特別是鄺金須，葉金蓮兩位。在吃的方面，自助早餐很豐盛，品質不錯。總的來説這次的温泉之旅體驗很好，值得再來！

真的超級舒服！！！工作人員也很nice，我分單預訂，一共定了三間本來是不同房型的，都免費升級了帶私湯的豪華大床房～ ps.工作人員超貼心安排我們三間房都是相鄰的；早餐也很不錯👍 公共區域温泉門票:房卡里包含了無限次公共温泉 無限次溶洞温泉:泡的舒服 温泉裏有特定葯材泡着香香的 汗蒸：經典韓式汗蒸房 出身汗感覺排毒了 私湯：房卡里也包含了無限池水 超級好！下次還會再來～

這次過來酒店給升級了帶泡池的房間，床是一米五雙床的，房間設施設備完善齊全，配套服務很不錯，房間陽台望出去的視野非常開闊，房間的燈光明亮，公共温泉池的功效池很多，玫瑰、千年瑤浴、牛奶，休息廳還有水果飲料免費供應，還有健身房，晚上在酒店二樓吃飯，有很多特色菜系，主要是粵菜為主，我非常喜歡温泉雞這個菜，聽説還是十大傳統名雞哦，在房間泡了個私家温泉，再使用上房間另外購買的葯浴包，特別舒服，第二天還在酒店的農場區域購買了新鮮蔬菜，在酒店大堂買了些增城特產，這一次收穫很多，下次再來增城第一首選三英。