nadia natasha rozali
16 stycznia 2024 r.
1) Very bad service. They make us waited for bout 15mins just for check-in. We don’t mind to wait if they welcome us with smile and at least apologize. Receptionist had a very tight face. Maybe they don’t like us because we are not local.
2) Dirty and smelly room. As soon as we walk in, there is a smell of smoking cigarettes. The floor was filthy and the cabinet/drawer are full of dust. The bathroom seemly like never been wash. The shower got moldy.
I wonder if they really clean and wash the bedsheets.
3) Poor service. The receptionist (both guys) not very friendly. We have trouble booking for a cab. And we need help to at least call a taxi driver to pickup from the hotel. But he refused to help. He said try again. We are helpless and wasting our time during check-out.
For sure will not come again.
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