the Westin Guangzhou

The room smells… room service food not up to standard… besides that, it’s good…

Extended the stay for another night continuing the fun in Guangzhou.

As my wife and I celebrated a special occasion during our recent stay at The Westin Guangzhou, we were met with an extraordinary experience that went beyond our expectations. From the moment we stepped into the hotel, we were greeted with friendly smiles and a warm welcome, setting the stage for an impeccable stay. Our room was spacious, offering contemporary decor and luxurious comfort. The captivating city views added an extra touch of enchantment to our stay. The plush bedding and indulgent amenities ensured that we had a restful and rejuvenating night's sleep. What made our stay truly exceptional was the hotel's personalized service. Upon checking in, I casually mentioned that it was my wife's birthday. Little did we know that the Westin Guangzhou would exceed our expectations by surprising her with a magnificent birthday cake. The staff arranged the cake with utmost care and consideration, reflecting the hotel's commitment to creating memorable experiences for their guests. Every encounter with the hotel staff was nothing short of outstanding. They were attentive, responsive, and always ready to go the extra mile to make our stay enjoyable. The Westin Guangzhou's dedication to customer service is truly commendable. During our stay, we also had the opportunity to indulge in the hotel's culinary delights. The restaurant options were diverse, offering an extensive range of delectable dishes. The breakfast buffet was both scrumptious and satisfying, catering to every taste and preference. The Westin Guangzhou's prime location truly adds to its appeal. Situated in the heart of the city, it provides convenient access to numerous tourist attractions, shopping destinations, and vibrant nightlife. Whether we wanted to explore the local culture or unwind in luxury, the hotel's convenient location had us covered. In conclusion, our stay at The Westin Guangzhou was an exceptional experience. The hotel exceeded our expectations with its elegant surroundings, impeccable service, and genuine care for its guests. The surprise birthday cake was the cherry on top, leaving us touched and grateful for the hotel's thoughtfulness. If you are looking for a remarkable hotel that combines luxury, comfort, and warm hospitality, The Westin Guangzhou is an excellent choice. We look forward to returning soon for another unforgettable stay.

Food is not on standard especially the Western restaurant at 40F, they serve Italy cuisine but with less variety. The taste and cooking method of is not traditional enough especially the spaghetti bolongnese.

Reach 1:50pm. Was told room not readly needed to wait 1hour +. Will give me a call when ready. Waited till 3:20pm. Still no call, walk to counter ask till say room is ready. As good will, was given a free breakfast. Another thing that I don’t like is they set the aircon to only 23deg, which at midnight it seem to be hot. You not able to to down the temperature further. Location to metro, 5min walk To hotel Next time, please set your aircon 21deg.

Westin is a good place to stay with friends and family. We will definitely come here again.

Excellent location with 2 metro stations nearby the hotel. Cleanliness is satisfactory and hotel breakfast is acceptable for non-fussy eaters.

I lost my watch and the manager found it for us. They are very sweet and helpful.. The food in the buffet is a bit tricky because some seafood is just for display, but we managed to ask for grilled salmon. 🥰

Nice Clean hotel , Clean rooms , Courteous Staff , Nice pool area ,