Andyshl
4 marca 2025 r.
If the location wasn’t good for catching speed train at east station, I would not have done booking with this hotel, the entire experience was bad, very unprofessional! I was there waiting for the room to be cleaned till 4pm, front desk never informed me at all until I went to them n asked for it.. Another issue, when I asked to arrange at same floor, the male staff at night didn’t bother to check n reserve, said they could not arrange at all, rooms were limited, even I had asked a day earlier before they said it..I didn’t come to front desk on the day of check-in, but asked advance, how could it happen? A day earlier, can set 5 rooms at same floor? The new booking with this hotel got even weird, I provided booking number, they could not find at all until I showed them photos, then they did it.. am I missing any? What an experience in Guangzhou! Damn fxxk!
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