Hanting Hotel (Guangzhou Sanyuanli Metro Station)

As a green card holder of China, permanent residence card issued by the China, check in was some what simple at the start. It then became extremely complicated when I started to receive phones calls while out on business - for a copy of my green card ( Chinese residency card ) it was extremely unpleasant, unprofessional and uncomfortable. I can appreciate that they probably don’t come across many people with this card but the level of indirect racism was just unpleasant. The whole purpose of a card being issued to foreigners to the contribution is a reward from China. This hotel made me feel like we were worthless, I will be sure to be taken this up further. We are supposed to be treated some what equal regardless of one nationality ( As I’m a British national with a permanent resident card in China ) 2nd issue I had with this hotel was that a young man at the front desk was very aggressive to another woman ( local Chinese woman ) then began to become aggressive to me, I was at the time only asking about extending my night to another day at the time. He was so aggressive, unpleasant and unprofessional- it made me feel very uncomfortable. This type of young man should never be working in hospitality. The purpose of any hotel is to represent the brand and provide a warm welcome to everyone, regardless of their nationality. This location is a place whereby nationalities from all over the world visit and I suggest all the staff need to be retrained ( apart from one lady, dressed in pink - she was very professional, understanding and considerate) she definitely needs to be located in a hotel where service is at the most important. She was very good at her job, Head-office staff really need to reward a person like her. She went out of her way to provide a free basket of fruit to apologize for the inconvenience caused to me. Thank you . 3rd problem - my room had ladies hair on the towels on the wall of the bathroom - it was dreadful- I just can’t imagine. Other than all my problems with this hotel, the location is very good because it’s near the subway near the leather markets / food shops nearby so it’s very convenient. I suggest head office that you really need to look at the issues at this hotel and promote the lady wearing a pink suit. Just also to note the other staff members at the front desk need further training as they also weren’t good. It’s unfortunate as the world is witnessing poor customer service and this is a big representation to the country as it’s the 1st experience people will note when they stay at this hotel.

地理位置優越 去哪裡都很方便 酒店位於地鐵 2號線三元里A1出口往回走500米 房間一面靠高架橋 但是有雙層玻璃 隔音還算好 沒有想象的那麼吵 房間乾淨 整潔 總體很好 下次來廣州的首選酒店

離地鐵站很近，很方便～前台環境也非常好，一樓還有個coffee bar可以休息！ 但是千萬別住臨街、靠近電梯的房間😭😭 臨街是高速入口，關了窗也一直都會有聲音，最高6樓也是一樣，因為房門的隔音一般，所以走道在等電梯的説話聲我在旁邊房間聽的一清二楚😭 其餘的環境、設施啥的，在這個價位都還不錯！ 如果再住的話，選個不臨街的房間就會好很多

房間又臭又小，兩米層高，一米六身高手一舉可以觸及房頂，特別壓抑，燈光很暗，床上一道樑。窗户外正對天橋，如果沒有防盜窗，天橋上路人都可以直接走進來。窗户基本沒有隔音，吵的要死，別説汽車聲，連天橋上行人走路聲都十分清晰。我一個正常睡眠的人，居然整宿被吵的睡不着覺。床單睡上去很癢，起紅疹，女兒撓癢撓了一夜。崩潰了！根本不值這個四五百的價位。

設施：好 衞生：乾淨 環境：非常好 服務：非常好 總體物超所值 比同價酒店好 下次還會選擇華住會的酒店入住 真的很不錯👍👍👍👍👍👍

旅遊選的酒店。離地鐵站非常近，還有公交站，出行方便。房間有點大，設施是漢庭一貫的中高標準，比一般的2瓶水多加了2瓶，我住的房間臨街，有一點點吵，臨腸粉店，總覺得有一股高湯味兒。附近1公里還有一家漢庭，經常有人走錯，需要額外注意。

都説愛乾淨住漢庭😅我看並不如此，我上廁所有擦坐墊的習慣，剛打開上面好幾滴尿漬，看起來就跟沒打掃一樣，裏面還有一根毛😅（淋浴間也有不知名毛），而且馬桶蓋上也有尿漬，看起來就很ex，電視也不能投屏不能看網絡電視，明明是連接上網絡的，但是什麼都打不開，而且房間衹配牙刷和梳子，香皂，浴帽都沒有😂而且房間的電還接觸不良，總是斷電，真是很糟糕的一次入住，而且就衹有一張椅子，兩個人就很不方便一起吃東西😰性價比很低🤭如果要訂的話看到我這條評論請深思熟慮吧😣

前台非常專業和端莊，態度非常好，讓顧客感到非常舒服與自然。不虛浮，不隨便。我的感受是，前台的服務人員是享受這份工作，且願意服務你，你有什麼需求可以儘管提，他們會在力所能及中幫助你。 三元里寸土寸金，標間的空間比較小，兩張床外和一張寫字枱，一個電視。讓人比較意外的是廁所的淋浴間並不算小，廁所門是玻璃的，這個應該是漢庭酒店的“特色”，如果是異性家人出行，不太方便。 酒店在高架橋旁邊，窗户是雙層玻璃，一般情況下非常靜音，鳴笛聲是可以聽到的，但是音量是有減小的。 酒店還有個餐廳，早餐的時候，尤其是週末，人會比較多，沒座位應該是挺正常的。18塊錢一位，建議去吃腸粉。 這個環境我覺得是二星水準，服務絕對是四星級的水準。價格和位置畢竟擺在這裏，環境和設施不可強求，也不錯了。 空調挺好用的。我希望以後清理的時候可以擦一下空調遙控器。

性價比高，出行方便，門口就是公交站，走幾步就到地鐵站。訂了三晚，都挺好的。最後一天免費寄存了一天的行李。