Gulmarg Resorts

The wait staff was very attentive and helpful, the rooms facilities were average, with a need for general updates! I wish there was a lift to help aging guests like our parents who had to climb several stairs to and from the room! The food served for breakfast and dinner was good.

Warning: Stay away from this hotel! The value for money is worthless. Our stay was extremely bad, and safety is a major concern with loose electric wires in the showers—posing a serious hazard, even a potential threat to life. No water both in the morning and later in the day after skiing, making basic hygiene impossible. The central heating does not work in the rooms (even if you are told it works, do not be fooled). The dining room lacks cleanliness, and the overall state of the hotel is disgusting. Questionable hygiene practices, such as cleaning used glasses with a dry towel for reuse, raise serious doubts about food safety standards. The room itself was far from clean, no cover over the blankets, imagine how filthy this is. Addressing these issues with the staff and manager only resulted in worsening the experience due to their arrogance. 8 peoples with complaints were waiting in the lobby for the manager who was hiding in his own room according to the other staff that lacks any responsibility to answer questions of these guests. A regrettable and unsafe stay overall in Gulmarg.

Excellent property location because for near gandola, and excellent food and staff