Royal Asarlik Beach Hotel

I booked 2 double standard room with sea view, I arrived early, we wait 2 hours before we got the rooms, after 2 hours, they give us room with street view, I told them that our rooms was booked with sea view, then they changed the rooms to us.

Fena değil

Really good and staff were great it has gone down the hill a bit since we last came but still ok it’s not as clean as it used to be it’s says 4 star but I’d give 3 🌟

Hello, we stayed with my wife and 2-year-old child between 4-8 September. First of all, from the day we entered until the day we left, the staff was polite and tried to do their job well. We stayed in the relax room, the room size was sufficient. Cleaning was done daily, towels were changed. The food was so good that we could easily feed it to our little child. The sea was clean, but the sun loungers were filling up quickly because of people coming early and throwing towels. Unfortunately the drinks were not good. Also, the evening events were enjoyable. There may be people who are looking for this, just so you know. We were generally satisfied

I really don’t like giving poor reviews but although there were some good points with this All inclusive 5star hotel there were quite a few negatives. We arrived at 4am due to flight being delayed and first (tired ) impressions were reasonable. Fairly quick check in and shown to our (sea view) room. Bed was comfortable. We got up about 9:30 and noticed our room was what could only be described as grubby. Dirty looking marks all over and yellowing on all white surfaces(walls and wardrobes). We did have a sea view but it was over some other accommodation so a distant view. Overall food was reasonable,decent choice and well cooked. Problem was there was never enough cutlery and I was just amazed that the problem wasn’t solved after a the first day of problems. If I had been the restaurant manager then I would have bought another 500 hundred sets myself rather than have the embarrassment of keep saying sorry to guests night after night. Same thing with the fruit juice machines, always empty with only half the guests thirst quenched. Never known anything like it, even in 2 star hotels. Beach was lovely and was always crowded with the pool areas staying empty. Pool bars and snack bar excellent as was the beach bar. Lobby bar was a lovely place to st and have a drink in the evening but after 9 pm it was only paper cups as although they kept collecting empty glasses no one ever washe them up 😂. Beds were made every morning though the rooms were never cleaned and toilet rolls seemed to be a scarcity and a couple times the dirty towels were taken away without leaving replacements though quickly rectified by a call to reception. Don’t expect your free drinks in your fridge to be replenished either. Most staff were ok though a few were excellent and a few were grumpy. All in all we had a good break but wasn’t the 5 star luxury we were expecting. Maybe 3 star + Disappointing overall is how I’m remembering it. I just remembered that we were WhatsApped by a guy named Bülent on our first morning and asked to go to a meeting with him at midday. We got there and all the new guests were present and he started off giving good info about hotel but it turned into a hard sell of attractions. We paid 30 euros each for a spa and massage experience away from the hotel and were promised it would be excellent but it wasn’t, it was dirty and awful backstreet sauna that no one was comfortable with. We also paid 50euros each for a boat trip that was amazing but if you book from the guys down the beach it was only 25 euros 😞. Don’t be fooled by Bülent, he is not your friend.