Amelia S
15 stycznia 2024 r.
The hotel is beautiful. The rooms are spacious but cosy and the dressing gowns they provide are so so comfortable!! Pillows are fluffy and bed was perfect. The garden is so lovely to walk through. The beach is just divine and the infinity pool in front of the beach is heavenly. Great facilities - gym has everything you need, indoor pool was warm! The spa is lovely and the ladies there provide the most relaxing service and are so friendly. Monia was especially kind and funny! I went back for a second massage package because the first was so good :) The Sheherazade restaurant is fab. Such an amazing choice of food, and I loved that they alternated between buffet and a La carte as it made the evenings feel more varied and special compared to other hotels. The staff were so friendly at every breakfast and dinner. It really felt like they went above and beyond to make guests feel special (and to chat to me and make sure I was okay, which I really appreciated as a solo traveller). They also have a good sense of humour and were always encouraging me to have a second dessert which was great haha. The whole team was amazing and I wish I’d spent more time learning everyone’s names better, but a Big shout out to Hafedh, who made every meal a pure joy and made me laugh countless times. The employees are what makes this place so special. Everyone was so kind and thoughtful, and no request was too much! They created a really lovely atmosphere and went above and beyond. For example, at the beach club, one day when it was cold and windy, the lovely Hassen set up a space for me to lay down inside and soak up the sunshine through the glass! :) he was also very kind and chatty, and had so many interesting stories to tell! The days at the beach bar flew by thanks to him. The reception team are also great - as a solo traveller I a really appreciated how chatty and welcoming they were - especially Habib. I came away feeling so relaxed and am looking forward to booking another trip to the Sindbad next year. The only suggestion for improvement is to have kettles in the rooms - i had to ask for hot water, which they were happy to deliver through room service so it was not a big issue, but it would have been nice to make tea whenever I fancied, like at other hotels. The plug in my bath also didn’t work. But otherwise, a perfect week! Location: very close to the old town - walking distance along the beach. Feels very safe. Is easy to get into Tunis for the day and there are good hikes nearby. I also did the organised horse riding excursion through the hotel which was amazing.
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