I booked a four seasons city room. I really liked the layout of the room, the fixtures and fittings were nice and the room had a great feeling to it overall. The reception staff were friendly and even offered free breakfast coupons. The hot water in the room itself however was lukewarm at the best of times, both in the shower and bath. I mentioned to the hotel that the water wasn't warm enough and they noted that they were aware of the problem and had tried to fix it, but couldn't. Unfortunately this isn't good enough for a new hotel which opened in 2020 and received a 4.7/5 review on trip.com. My baths and showers therefore had to be very short as the water was so tepid. There was also nowhere to hang towels or bath robes, a small detail but something that the hotel could consider looking into.
Przetłumacz