Tuankou Zhongan Radon Hotspring Resort

i have been to the hot springs three times before but I had never stayed at the hotel. This was my first time. I imagine the receptionist felt a little nervous when faced with two foreigners and maybe she felt shy. However, I found her lack of greeting, not a 你好 or 下午好， a little cold. When she did communicate with us, it was in super fast Mandarin to which I requested 请慢慢说 to no avail. She repeated just as fast twice more. I felt frustrated and then resorted to using a translation app. She called over an English-speaking Indonesian staff member. I don’t have the expectation that people will speak English to me, but I do appreciate slowing down in Mandarin and using simpler language. Hand gestures help a lot also. I wish she had told us the WiFi password, and where to access the hot springs. These are two key pieces of information a receptionist should provide when you check into a hot springs hotel. Our room had plastic flip flops to be worn to the hot springs. My pair had two left feet. When I showed the staff member on the second floor, she was helpful and got me a new pair. The hot springs were lovely, as usual. The buffet breakfast was better than the buffet dinner. The layout of the hotel leaves you walking from building to building. At first it’s confusing, but then it becomes okay.

Beautiful location, could find privacy in outside pools . Nice selection in buffet dinner

Love this place. I have stayed here 3 times, and been to their hot springs 4 times total. For Tuankou town, this hotel is the best. The hot tubs are wonderful, so many different ones and different temperatures, it never gets boring. Gorgeous landscaping around the hot tubs. The buffets are great, too! Nice and efficient staff, as well. Can't wait to go back again.

再次來到眾安氡温泉度假酒店！環境非常好山好水好，衹是進來的路限速非常亂，道路還是蠻好的讓外來的車子不方便。這次體驗真是醉了，天天包場，朋友住的不想走了！還送水果和飲料，早餐豐富，有機會再帶朋友來。

首輪迷你吧:飲料免費贈送，體驗感不錯！ 尊享無限次數温泉&冷泉暢泡:不限次數進入，小朋友玩嗨了！這個天氣泡温泉真的太舒服了，有好多個池，特別喜歡玫瑰花池。酒店對接服務的章月服務態度非常好，隨時在線提供服務訊息，晚上還可以逛逛温泉博物館，還有羽毛球、乒乓球場地可以飯後運動一下，還可以做個足療按摩，打算寒假再帶小朋友來玩！

工作人員免費給升級成了大床房，設施都很好，正宗五星級酒店標準，餐食也不錯，餐廳一個戴眼鏡的阿姨服務很周到，價格非常有性價比了，温泉也很不錯，是天然的，可以説是浙北最好的温泉了，能在深山裡住到這麼好的酒店，已經很不錯了