South Homes - Vinhomes d'Capitale Luxury Apartment Hanoi City Center

All good, nice service , good sleep , the room is big enough for 3-4 people and also The view is so good

The place if perfect for us. Good location and acessible anywhere especially on Vincom mall. The apartment are so clean and it smells good. All the linens are freshly scented. We truly enjpyed our stayed in this apartment and will surely book again once we visit Hanoi city again

Before check in, the accommodation contacted us to offer us a free upgrade to their 3-bed, which they said was larger so we of course accepted (we didn’t need the extra bedroom but the larger living room sounded nice). The check in process was a bit odd, we hadn’t been sent the passcode for the door and were not to speak to reception, but no big deal. However, the main issue was that the property was complement different to the 3-bed listed, and of a lower quality. We asked the property to move to the unit we had actually booked but this said this wasn’t possible that night, we’d have to wait until the next day. We had to contact Trip.com and after 1h30 and much back and forth, we were finally moved to the 3-bed advertised. This looked like the pictures, except that the living room door didn’t close, letting in the outside and more annoyingly noise from the very large motorway junction right underneath… we asked to check out early and the property was quickly accommodating.

I asked the housekeeper for help at 2am in the morning, and he responded promptly and sent someone to help me. Thank you so much, he is a savior!

Very good room and services, definitely I will choose it again when traveling to Hanoi.

It was great pleasure to have time at this hotel. Have full amenities. People are kind and cooperative. Shopping mall down is very convenient and good. I will come again .