Blackmoun
5 marca 2024 r.
I recently stayed at Phuong Trang Hotel, attracted by its very cheap price. However, I must say that my overall experience was not entirely satisfactory. One of the main issues I encountered was the cleanliness of the hotel. While I understand that the price was low, I still expected a certain level of cleanliness. Unfortunately, we found hair on the sheets, which prompted us to ask for a sheet change. Moreover, there were also hairs in the bathroom, which made me quite uncomfortable.
On a positive note, I found the lady and gentleman at the reception to be kind and friendly, providing good customer service.
One important thing I feel I should mention is the bridge close to the hotel. If you plan on walking to the other side of the city, be aware that this bridge is not designed for pedestrians and lacks proper facilities. It is practically impossible to walk to the main part of the city using this bridge.
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