Neo Wendy
26 czerwca 2024 r.
The hotel was really nice and relaxing. The room was good, clean, and spacious. However, the only downside we experienced was the access card given to each room and the automated glass down to access the room and exit the room outside. Each room was given only 1 access card. Hence, my family members will need to get out of the room to tap the glass door at the walkway for me to go in. The next morning, when we tried to wave at the automated glass door to exit, the door was not working. We tried to look for other exits, but couldn't. Since it was early in the morning, we waited a while to be seen by the staff at level 2. Was told by the staff that the battery died off. Hence, the door was not working. Did feedback to the staff on this as this can get serious if unforseen event happens. Other than this, we really enjoyed our stay here.
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