The stay at Candlewood served a purpose of us finding a bed to sleep on while passing thru Hattiesburg. Majority of hotels were sold out. While waiting in the line for check-in, 3 different customers came back who had just checked in and needed new rooms because the rooms they had just been given at check-in had not been cleaned from previous use. Another customer had no bed linens on his bed and no toilet paper. In fairness, the hotel was booked and understand that there are employee shortages, but systems didn’t seem in place to help the team members working have a good handle on where to place incoming people. The staff was friendly, but clearly overwhelmed.
My expectations were low once i got our room. The pullout bed was broken and had a slope, the leg of the chair at the ktichenette table was broken (picture below), there screws were rusty in the bathroom door (picture), there was black dust and some mold on the air conditioning unit in the room, there was hair in the bathrooms corners by the toilet (picture), dust bunnies on the carpet when we moved the coffee table to pull out the bed, bathroom vanity cupboards broken in the corner (picture). Overall and bottom line - the place is in need of a very thorough deep clean and a full punch list of things that could use an update.
Przetłumacz