Larita T
6 czerwca 2024 r.
From the time I ever made contact with the staff they were amazing. Before I even arrived I got informative messages of what to do upon my arrival, they sent a car to the airport, the driver had my name on a sign. When I got to Voya the ladies were very friendly, the aroma was relaxing from the front desk, through the halls. I was given a tour around the building, introduced to other staff, with a brief history. Every time I left Voya, when I returned the room was refreshed, with a special personal note, new towels and chocolates. The notes were personalized to what I was doing for the day.. The food was good, the presentation, was top notch. The drinks were well prepared. The staff was dressed well, always friendly, and all spoke English, which was major for me traveling solo. They always made sure I had the best transportation, and felt safe. Especially one of the sweet woman that worked the night shift. She treated you like family! ❤️ The staff gave the BEST recommendations for restaurants, and things to do in old Havana. I’m not sure I can ever stay anywhere else when I return. It’s about 15 minutes from old Havana, in 10 de Octubre, a municipality in south Havana. But it’s very quiet, nothing like being in the actual historic district. Perfect for relaxation! It’s a $10 (USD) to get to the scene. I have no complaints, all praises. It was like I was living in the book Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Book by Will Guidara
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